I Need Help

Help for Students

Information about academic accommodations for new and returning students is available on the Queen’s Student Accessibility Services website.

Students with questions about Ventus, or who have difficulties with the platform, should email qsas.intake@queensu.ca

Help for Instructors

For non-urgent issues or
to book an appointment

Instructors with questions or technical difficulties regarding Ventus please email us at ctl-edtech@queensu.ca to connect with the Centre for Teaching and Learning EdTech Team. 

For urgent issues
Send a Microsoft Teams message to Karla Coleman or Selina Idlas

or 

call: 613-533-6428