Connecting to Utilities
Different areas of the city have different service providers for electricity, natural gas and water. If you have purchased a home you will need to set up accounts for all services. If you are renting, some services may be included in your rent so check your rental agreement. To determine the service providers for the location of your home in the Kingston area, refer to the helpful moving information web page and FAQs provided on the Kingston Utilities website.
Service Areas for Utilities Kingston
Internet
Kingston has several internet service providers who can install high-speed internet in your home, most plans come with a Wi-Fi activated modem. Local internet service providers include:
With larger companies like Bell and Cogeco, combining internet service with other services (home phone, mobile phone, television, etc.) can offer a small discount on each service.
Find out about connecting to the internet in Canada
Cell Phones
Canada is known for having some of the most expensive cell phone plans in the world. This is due to the size of the country (second biggest landmass in the world) and the distribution of the population.
There are several cell (mobile) service providers to choose from it is recommended that you do some research to see what plan best suits your needs and lifestyle. Some plans will also offer family packages. For guidance and tips on finding a cell phone service provider and consumer rights, visit the Canadian Radio-television and Telecommunications Commission website.
Queen's Managed Mobile Plan option
Queen's Information Technology Services (ITS) offers a personal cell phone plan option for current Queen's employees through its Queen's Managed Mobile Plan (Personal). More detailed information about the plan options and terms are available in the ITS Knowledge Portal. A Queen's NetID and password are required to access the information in the portal.
Garbage and Recycling
The City of Kingston is committed to reducing 65% of household waste by 2025 as part of its climate action plan. There are many resources available to help you find ways to reduce our waste and divert it from our landfills. There is even a handy app that you can download on your phone with reminders about your weekly collection (what goes out when!) and special waste collection days such as yard waste, household batteries and Giveaway Day.