Many training resources are available to the research community including manuals, videos, webinars, and in-person sessions. We invite you to subscribe to our training & support newsletter, download role based training manuals from our website, watch our instructional videos on YouTube (QueensTRAQ), or follow us on Twitter (@QueensuTRAQ) for the latest updates and training courses available.
We have a dedicated Helpdesk to support the research community at Queen’s. Users can reach us by calling (613) 533-6000 ext. 78426, emailing firstname.lastname@example.org, using our webform to submit an issue through our Online Support Centre, or in person at University Research Services located on the 2nd floor of Fleming Hall, Jemmett Wing.