I’ve Applied for Residence – Now What
Once you have completed your residence application, you will receive an automated email confirmation from reshouse@queensu.ca. If you do not receive this email within 15 minutes of submitting your application, please contact reshouse@queensu.ca. Make sure to check your spam or junk email folder first.
It can take at least 2-3 business days of submitting your application, the $525 deposit charge to be applied to your SOLUS account. You can choose to make payment before the charge appears. You can find a list of payment methods on the Registrar’s How to Pay Page.
- Navigate to Step 3: Payment Methods, which is midway down the page.
- Expand the box of the type of payment you would like to make to see further instructions.
- You can pay your residence deposit through online banking, telephone banking, credit card or by wire transfer.
- The deposit cannot be paid through the Student Residence and Dining Portal.
It can take up to five business days for your payment to reach Queen’s University, so it’s critical that you make your payment well in advance of the deadline of June 3, 2024, at 4:00 pm ET. If your deposit is not posted on SOLUS by or on the deadline your application may be considered incomplete.
When you have paid your deposit your Student Residence and Dining Portal will show a notice in the bottom left hand corner of the screen confirming that your application is complete and your deposit is paid. You will also receive an automated email confirmation. This is a separate communication to the one you received when completing your application. If you do not receive this email within 5 business days of submitting your deposit, please contact reshouse@queensu.ca. Make sure to check your spam or junk email folder first. Make sure to check your spam or junk email folder first.
The application and deposit deadlines are both June 3, 2024, at 4:00pm ET. After this date you cannot change your application.
On, or by June 6, we will contact you to confirm whether or not you have a space in residence. If we cannot provide you with a space in residence, your deposit will be refunded.
Residence Health and Non-Health Accommodations
You will receive an automatic confirmation upon successful submission of a Residence Accommodation Form (health or non-health). If you have submitted a request for a health/creed/spirituality/gender expression identity request before the June 3 deadline, we will contact you via email before June 28. Requests received after this date will be reviewed on an ongoing basis, but room availability may be limited, and late accommodation requests may not be able to be resolved prior to self-selection and/or move-in.
Living and Learning Communities
If you have applied to a Living and Learning Community, we will contact you in late June/early July with the status of your application. If you are successful, we will provide you with information about where the LLC will be located along with the opportunity to opt out, if you wish, by a specified deadline. You must opt out via the form on the Student Residence and Dining Portal.
Roommates
Between March 6 and June 3, if a friend has invited you to join a roommate group, you will receive an email notification. You will need to accept the invitation by logging into your existing application on the Student Residence and Dining Portal. Once the deadline has passed it is not possible to form new roommate groups.