Division of Student AffairsCare Support Services is just one aspect of an overall strategy to support students who may be struggling or in need of additional support. If you are concerned about another student there are many resources available on campus and online. A list of available resources is located on the Student Wellness Services Resource page.
Care Support Services is not intended to be the sole strategy for providing you with access to support services or resources. Care looks for ways to add additional support from the most appropriate resource available.
Who is this for?
Care is meant to provide support to any student, undergraduate or graduate, who might need assistance because of a temporary setback or an ongoing difficulty.
Can I refer myself?
You cannot refer yourself or another student. Currently only faculty and staff can make a Care referral. If you are experiencing struggles on campus, speak to your faculty office, TA, professor, or supports at Student Wellness Services. In an emergency, call the Emergency Report Centre at 613-533-6000 ext. 36111 or call 911.
Will this go on my academic transcript?
No. Referrals sent to Care are not associated with your academic transcript.
Is this a disciplinary program?
Care is not a disciplinary program. Our goal is to help provide you with relevant resources and support as soon as possible so that you are better able to reach your goals at Queen's.
What does it mean if someone reaches out to me?
Faculty and staff are here to support you and your success. If someone has noticed you are having difficulties or are struggling, it is because they care and want to help. Someone may send in a Care Referral to let staff on campus know you may need some assistance. A Care Referral is another tool that can be used to help provide you more effective support on campus.
Many students have temporary setbacks. Connecting with the most appropriate resource(s) on campus for the situation is often all that is needed to get back on track.
Do you have questions about Care Support Services?
We will be glad to answer any questions.