Appointments

Appointments are held in the Côté Sharp Student Wellness Centre on the 1st floor (room 109) in Mitchell Hall.  We offer appointments with physicians, nurses, and counsellors. Referrals to more specialized care, such as psychiatry, occupational therapy, and dietetics are also available.

Find out more about our medical and mental health services.

• Complete the necessary registration forms we will send you by email which are required for your records
• Refrain from wearing scented products; we are a scent-free area. 

Medical Appointments

• Bring a list of your medications to your first appointment.  
• Bring a valid original Provincial/Territorial Health Care Card (no photocopies) or University Health Insurance Plan (UHIP) card
  • If we do not have your health card on file or if you do not bring it, you will have to pay for your visit
  • More information on Health Insurance and Pricing for Uninsured Services

Mental Health Appointment or Therapy Groups

• Fill out the emailed form prior to your appointment or group

Every Appointment

• Valid Queen’s Student Card
• Arrive 10 minutes early to check-in
• Build in time to go to class; appointments may run late

Call during business hours to book a medical or mental health appointment.  

• Wait times vary; students will be offered the next available appointment.
• Students will be asked to complete a pre-screening questionnaire to help ensure the safety of students and staff.

Online Booking Pilot

We are piloting an online booking system available for select services including:

• Mental health embedded therapists
• Same day appointments with a doctor
• Flu and/or COVID-19 vaccine appointments

If you are not able to book an appointment for any reason or have trouble using the online booking system, please call 613-533-2506.

Mental Health Therapist Appointments

We have centralized and embedded therapists within various departments and faculties.  

• If you are new to mental health therapy, mention your year of study and program so our admin staff can more effectively book your appointment.  
• If you are already connected to a therapist, ask for them by name. Priority is to maintain your connection with that therapist; however, if they are not available, you will be given the option of seeing someone else.

Community Clinics, After-Hours Supports and Weekend Resources

Student Wellness Services requires a minimum of 24-hour cancellation notice for appointments.  Please call 613-533-2506 to leave a message on the cancellation line (24/7) or speak to reception during business hours.  For appointments scheduled that day or if you are unable to provide 24-hours' notice, please cancel as soon as possible.

Failure to arrive on time or provide adequate cancellation notice will result in a charge based on the fee structure below.  Charges are to be paid at the Student Wellness Centre (Mitchell Hall room 109) within 30 days.  If payments are not received within 30 days, charges will be directly applied to your Queen's SOLUS account.

Please arrive 5-10 minutes before your scheduled appointment and cancel ahead of time so other students can get an appointment if you no longer need it.

• If you need to cancel a psychiatry appointment, please call 613-533-2508
• Medical and mental health appointments cannot be cancelled via email
• Owing money for missed appointments does not prohibit you from accessing services

Fees for Missed Appointments

Physician or Psychiatry Appointments

• 10 minute appointment – $35
• 20 minute appointment – $70
• 30 minute appointment – $105
• 40 minute appointment – $140
• 120 minute appointment – $210

Nursing or Allied Health Professional Appointments

• $35 for appointments with Nurses, Occupational Therapists, Registered Dieticians, Mental Health Therapists and/or Triage

For questions regarding billing, invoicing or charges on your account email wellness.services@queensu.ca

Visits provide a brief professionally-led psychotherapy session that aims to address the student's issue of focus. Any follow-up care will be determined at the visit. 

Common concerns include:

• Feelings of anxiety and/or depression
• Challenges with relationships and/or roommates 
• Grief and loss 
• Challenges adjusting to university life 
• Conflict within the family
• Increased stress around academics
• Concerns around intimacy and/or sexuality 

Come to Côté Sharp Student Wellness Centre in Mitchell Hall (1st floor) during our same-day counselling hours:

• Monday-Thursday from 1:00pm-4:00pm
• Fridays 1:00-3:00pm

Bring a valid Queen's student card and let the front desk staff know you are looking for the same-day counselling clinic. 

Students will be asked to fill out a brief pre-session survey and will be given an approximate wait time for the next available psychotherapist. 

Appointments are held in the Gregory David and Neil Rossy Health Promotion Hub on the 1st floor (room 120) in Mitchell Hall, 69 Union St and are available remotely or in person.

Professional Wellness Coaching

For students interested in improving their eating, developing proactive mindfulness strategies, or who want to quit or cut down on substance use (i.e., alcohol, tobacco, and/or cannabis).

Students who are seeking assistance for eating disorders or significant addictions should book a medical and/or mental health appointment.  Peer Wellness Coaches do NOT provide counselling/therapy or design personal exercise/workout plans.

Peer Wellness Coaching

For students who want to be more physically active, decrease their sedentary time and/or sleep better. Learn more about Peer Wellness Coaching.

MUSE Biofeedback Mindfulness Appointments

Students use a guided meditation app and a MUSE headband that passively senses your brain activity. You receive real-time feedback to help you stay calm and focused. Once your session is over, you can review your results with a peer or staff member and can track your progress.  

For more information about Health Promotion.

For in-person appointments

• Present their valid Queen’s Student Card if requested

• Arrive 5-10 minutes early to check-in

• Build in to go to class; appointments may run late

Book an appointment using MS Bookings.

Students are strongly encouraged to provide at least 24-hour notice of cancellation. If you need to cancel or re-schedule your appointment, please email bewell@queensu.ca.