The Professional Services Working Group (PSWG) was established by Principal Patrick Deane to lead the Queen’s Renew Program.
Authority
The Queen’s Renew Program will focus on ensuring Queen's professional services are working effectively to support delivery of its academic mission. This includes ensuring that Queen's professional services staff are equipped and supported with the right tools, systems and processes.
The Professional Services Working Group (PSWG) is a key part of the governance of the Queen’s Renew Program. PSWG will make strategic recommendations to the Principal and Vice-Chancellor on the initiatives to enhance professional services at Queen’s.
Recommendations will be informed by data captured through Queen’s membership in UniForum and other data, analysis, and advice provided by Nous Group in support of the PSWG’s role in the Renew Program.
The Principal and Vice-Chancellor will consider the PSWG’s recommendations, along with the sequencing and timing of initiatives proposed, and decide which ones to implement in the best interests of the university in consideration of Queen’s strategic priorities.
Role
The PSWG is accountable for overseeing and supporting the success of the Queen’s Renew Program by:
- Providing leadership, advice, and guidance to the Queen's Renew Program team tasked with implementing approved initiatives
- Making strategic program decisions; escalating, where appropriate, key issues and decisions to the Principal
- Reviewing progress against approved program objectives
- Championing change and committing time, influence, and leadership
- Securing finances and in-kind resources for the program
- Securing support from, and holding accountable, senior leadership colleagues and portfolio leaders essential to the success of Queen’s Renew
- Managing key program risks on behalf of the university
- Monitoring, providing feedback and opportunities for two-way communication and regular reports to the Principal and the university community.
Co-chairs
- Matthew Evans, Provost and Vice-Principal (Academic)
- Donna Janiec, Vice-Principal (Finance and Administration)
Members
- Cathleen Crudden, Professor, Department of Chemistry
- Kevin Deluzio, Dean, Faculty of Engineering and Applied Science
- Michael Fraser, Vice-Principal (University Relations)
- Nick Mosey, Chief of Staff and Special Advisor, Office of the Principal and Vice-Chancellor
- Lynne-Marie Postovit, Professor and Department Head, Biomedical and Molecular Sciences
- Jane Philpott, Dean, Faculty of Health Sciences
- Teri Shearer, Deputy Provost
- Stephanie Simpson, Vice-Provost (Culture, Equity and Inclusion)
- Lori Stewart, Executive Director, Queen's Renew Program
- Heather Woermke, Associate Vice-Principal (Finance and Administration)
Professional Services
"Professional services" are those services that support the academic and research mission of the university, including shared services, administrative work, and support work conducted in faculties that underpin teaching and research.
Some examples include:
- advancement
- facilities
- government relations
- finance
- human resources
- information technology services
- library services
- student support and services
- research services
- support for teaching administration
Renew Program Office
The PSWG will establish an internal project office to support Queen’s leadership and manage the Renew Program. This office will also work directly with Nous during the next few months and build capacity to support the longer-term implementation of recommendations.