Student Experience Office
This website is for students entering their first year at Queen's in January 2025. For students starting at Queen's in September 2025, please check out the Next Steps Fall 2025 Intake page.
This Next Steps website will ensure you are prepared for your first year. All incoming undergraduate students should review and complete all the Next Steps check list that apply to you.
You can also explore all of the student resources and supports available across Student Affairs and the campus.
Get your access to the Queen's student system
Your NetID and password give you access to online services and resources. You received information about activating your NetID (sent to your applicant email address) when your application was received.
You have to activate your NetID before you can register for your courses. Once you have activated your NetID, make sure you can login to SOLUS. That way you’ll know you’re ready for course registration.
Your NetID will never change, but you should change your NetID password often. A strong NetID password ensures that both your personal information and university resources are protected.
Make your transition an easy one, and visit the ITS website to help you get started with activating your NetID. View information about setting up your NetID, and technology, resources, and services available to students.
You will use the same NetID and password for all Queen’s applications – SOLUS, email, onQ, etc.
Log in to Queen’s email service and Office 365
Make sure to review the email you received with information about your Queen's email account. Log in and make sure everything is set up to your satisfaction.
From this point forward, Queen's will communicate with you via your Queen's email account, so be sure to keep checking it regularly!
Contact Financial Aid and Awards
For more information about financial assistance options that may be available to you, please contact bursary@queensu.ca
Get ready for Residence!
We can't wait to welcome you into our residence community in 2024. To ensure your space in residence, you must have completed the following items by November 28, 2024, at 4pm ET:
- Submit your application
- Pay your $525 deposit
- Optional: Complete a Health Accommodation Form
For more information on the application process, how to pay your deposit, submitting a health accommodation form, and fees, please visit Queen's Residences Winter Intake page.
Connect with Queen's Residence
We can't wait to welcome you into our residence community in 2025. If you have any questions, please feel free to contact the Residence Admissions team at reshouse@queensu.ca or via LiveChat on the Residence website.
Get ready to live off-campus!
Thinking about Off-Campus housing in Kingston? Do you have questions about the Kingston student rental market, your housing search, lease agreements, tenant rights, landlord rights and responsibilities, and finding housemates? Connect with the Off-Campus Living Advisor for resources and guidance.
Get in touch with Hospitality Services
Hospitality Services take food allergies and special diets very seriously, including food intolerances, food-related medical conditions, or dietary needs related to religious or cultural observance. You are encouraged to take the following steps before arriving on campus:
- Complete Hospitality Services’ Food Allergy and Dietary Needs Form accessible through the Student Portal
- Book an appointment with Hospitality Services’ Registered Dietitian to discuss how your dietary needs can be accommodated on the meal plan. All students are encouraged to “Ask Before You Eat."
- Learn more about Hospitality Services and Dietary Accommodations.
- Get details about the Residence meal plan.
- If you are living off-campus, you can buy a Campus Meal Plan any time during the academic year. We have multiple meal plan options designed to suit any budget and campus lifestyle.
Enrol in your courses
Registration for winter courses is underway. If you haven't yet registered, we encourage you to enrol in classes as soon as possible. The First Year Registration Guide is a helpful starting point in planning your courses. Our January start webinar introduces degree planning for your major, course registration, and an introduction to the supports and resources on campus.
If you would like to book an appointment with an academic advisor to help navigate course selection, please email Daralyn Auld at at daralyn.auld@queensu.ca
Register with Queen's Student Accessibility Services (QSAS)
If you experience barriers in the academic learning environment due to disability-related reasons, connect with Queen’s Student Accessibility Services (QSAS) to register for accommodations. Don't wait until the start of the semester- start the process now!
Click here to learn how to register with QSAS and what to expect.
Please note: if you have applied to live in Residence and require an accommodation for your living environment, this is a separate process that can be accessed via the Student Residence and Dining Portal.
Take part in online and on-campus opportunities
The Student Experience Office’s First-Year Foundation program gives you online and in-person opportunities to build your community, support your transition, and find your path to success for your first year at Queen’s.
The program includes:
-
Raftr, the digital community platform exclusively for first-year students
-
onQ online modules called FYF 100
-
QSuccess, our one-on-one year-long peer mentorship program for first-year students
-
The Off-Campus Community (OCC) to connect those of you living off-campus
-
In-person socials running throughout the school year. Follow us on Instagram to watch for our next event!
Submit your photo for your student card
All full-time on-campus students are required to have a photo ID student card when they first come to Queen's.
Log in to update your contact information in SOLUS
Please update your Winter 2025 address, phone number and emergency contact information in SOLUS.
Check out Student Wellness Services
Student Wellness Services can support many of your physical, mental, and sexual health needs.
Get your vaccinations!
Queen's strongly encourages you to make sure all your immunizations are all up to date (see Student Wellness Services' information about immunizations and Ontario’s routine immunization schedule) and that you are fully vaccinated against COVID-19. Before arriving to campus, connect with your healthcare provider or local public health unit to review and get a copy of your immunization record. You may need this record if you visit Student Wellness Services.
For more information about vaccines in residence, visit the Queen's Residences FAQs.
Fill and transfer your prescriptions
If you currently take any prescription medications, contact the health care professional who prescribed them and see if it is appropriate to bring a 3-month supply of your medications with you to school. You can transfer your prescription to a local Kingston pharmacy (e.g., DrugSmart on campus) and/or book a medical appointment at Student Wellness Services.
Stay in touch with healthcare providers
If you receive ongoing care for a physical and/or mental health problem, we suggest you stay in touch with these healthcare providers. You could inquire if they can offer virtual care while you are away at school.
Community specialists
If you have a health condition that requires ongoing specialized health care in Kingston, ask your health care professional to send referrals to community specialists in the Kingston area. If assistance is needed with this process, Student Wellness Services can help.
Complete the It Takes All Of Us online learning module
To ensure every first-year student is aware of an understands their role in helping to prevent sexual violence, you are required to complete the It Takes All Of Us online learning program before January 6, 2025.
If you find completing the program online difficult due to personal circumstances, you'll be asked to complete a form to opt out.
Manage your finances in SOLUS
Winter term tuition and Student Assistance Levy (SAL) as shown on your Account Summary in SOLUS must be paid by January 10, 2025.
For information on how to pay, please visit: https://www.queensu.ca/registrar/tuition-fees/how-to-pay
We encourage you to check out the opportunities outlined below to prepare for your arrival. These will help you meet new people and acquaint you with what Queen’s Campus and Kingston offer.
Kingston and campus are beautiful in the winter - we can’t wait to welcome you to Queen’s University in January 2024!
Campus Tour
Join us for a tour of Campus - January 5 at 1:00pm
International Student Welcome Days
Queen’s University International Centre (QUIC) is hosting several events on January 2-3 to welcome international students to campus!
Events in Residence
Are you living in Residence? There are a number of all-student events to look forward to over the month of January!
Campus Events
After you join the Campus Tour on January 5 at 1:00 pm, you can check out the events happening around campus in January and beyond!
Student Experience Office
The Student Experience Office (SEO) offers programs and services to orient students to university life, to support their successful transitions into and through university, and to encourage leadership development, student engagement, and co-curricular involvement while at Queen's.
Below is more information about a few essential SEO programs. Be sure to follow the Student Experience Office on Instagram or check out our Upcoming Events!
Off-Campus Community
Living off-campus? Get involved with the Off-Campus Community! The First-Year Off-Campus Community (OCC) is open to all first-year students living off-campus. All off-campus students will be added to the First-Year OCC mailing list and assigned an upper year leader!
Q Success
QSuccess is a first-year mentorship program that matches first-year students with an upper-year mentor. QSuccess aims to support students’ successful transition through the first year of university.
You can start connecting with a mentor today!
Raftr
Exclusively for all first-year students, RAFTR is your digital community platform to connect with your peers, learn about upcoming events and socials, and get answers to all your questions. You will receive an invitation to your Queen’s email account to activate your RAFTR account in mid-December!