Connecting Remotely
In general, much of our daily operations run on applications that are accessible from the internet by visiting MyQueen'sU. However, if you require an application or program that is not accessible from the internet, you may require local admin access on your device in order to install the required tools. If you do not see the applications that you require to complete your work on any of these lists, please check with your departmental IT Admin Representative.
Fortinet's FortiClient is the solution that allows you to remotely access your Windows File Shares (I: drive or H: drive). Download the FortiClient from the Software Centre. Configure your connection using this tutorial.
Applications that can be accessed with the Campus VPN:
- EDRMS/Qdocs
- GE Picture Perfect
- Windows File Share
Enrol in Endpoint Protection
Endpoint protection (EP) is the cybersecurity approach to defending endpoints (i.e. end-user devices such as desktops, laptops, and mobile devices) from malicious activity. Protecting user endpoints is critical to ensuring the confidentiality, integrity and availability of Queen’s data and systems.
Endpoint protection requirements will be enforced over time at Queen's. All Queen's-funded devices* (including desktops, laptops, tablets and mobile devices) must be enrolled in Intune and onboarded into MDE.
If you wish to use your personally-funded device (PFD) to access Queen's systems, there will also be endpoint protection requirements:
- To access the Microsoft 365 Suite (including email and calendar), the device must be enrolled in Intune so we can confirm it is cybersafe, or "healthy".
- To access PeopleSoft HR (including MyHR) and PeopleSoft Finance, the device must be enrolled in Intune and onboarded into MDE. Over time, this list will include more applications.
*A Queen’s-funded device (QFD) is a device that is paid for using a Queen’s account code, a research grant managed by the University, or a professional expense allowance.
Get Started with Endpoint ProtectionAccessing Your Email
Microsoft 365 is the default email solution at Queen’s. Email and calendaring are available remotely.
- Once your NetID is activated, your email address is automatically listed on the University’s Global Address List. If you have not yet activated your NetID, please follow the Activate Your NetID instructions to do so.
- Please visit the Microsoft website for system requirements, assistance, and information on the service’s accessibility features. Users can consult the Queen’s Accessibility Hub for further information on Outlook’s accessibility features.
- You can access the email service (Outlook) online by logging into Office 365.
- Note: If you use an email system other than Microsoft 365, please contact your departmental IT representative.
Hosting and Attending Online Teams Meetings
Use Microsoft Teams to schedule online meetings, display presentations, and collaborate. When creating a new meeting in Outlook, selecting “New Teams Meeting” will add a Teams link to the meeting invite, allowing participants to connect remotely to the meeting. If you are attending a Teams meeting, simply click the link in the meeting invitation.
- Download the Microsoft Teams desktop client
- Get started with Meetings in Teams
Storing and Sharing Documents
Various tools are available at Queen’s (at no cost) for storing and sharing documents:
- OneDrive for Business - securely store, share, and sync your files in the cloud for access from anywhere.
- Microsoft Teams – securely store, share, sync, and collaborate on files in the cloud.
- onQ (for Teaching and Learning) – upload course material directly to onQ for students to access.
- Windows File Service – commonly referred to as an “I” or “H” drive, this service provides a secure file storage area in a central data centre where users can save their data. (Note: this requires Campus VPN).