University Registrar

OFFICE OF THE

University Registrar

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Payment Methods

 

Here you can find information on fee payment methods accepted by the University. Be sure to also review our Fee Policies.

Coronavirus (COVID-19) pandemic - Current Services and 2020-21 Dates and Deadline Adjustments

The Office of the University Registrar (OUR) is here to provide service to you.
 
We continue to offer online and remote service delivery to help reduce the global spread of the COVID-19 virus.
 
Our commitment to provide support to you remains our priority during this time and our core operations will continue.  As many staff within the OUR are working remotely, we would ask that your inquiries be directed as follows:
If you need a completed form (e.g. Verification of Enrolment required by an RESP provider to access funds) or letter (e.g.  degree certificate) from us, go to our Document Request page for easy instructions.
 
We are regularly updating our website and will be adding “how-to” videos to help you get what you need as quickly as possible.
Please continue to monitor the Queen’s University’s COVID-19 webpage (https://www.queensu.ca/covidinfo/) for the most up to date information.
 

Winter 2021 Process Changes and Deadline Adjustments

In response to operational changes at the University due to the ongoing global pandemic, the university has implemented initiatives and process changes to help smooth out tuition and fee payments, awards disbursement and registration processes for students. These changes include:

  • Currently withholding monthly interest fees on unpaid balances
  • Currently waiving the $150 late fee on overdue accounts
  • Instituting more flexible deadlines for disbursement of all internal funding related to graduate student research. More information can be found at: https://www.queensu.ca/sgs/2020-21updates
  • In recognition of the ongoing impacts of the pandemic and remote learning, the winter term course drop date without financial penalty for undergraduate students is being extended to March 5.
  • This provides undergraduate students more time and flexibility to settle into the term and make any adjustments to their winter term course load, as needed.
  • Prior to this extension, undergraduate students dropping a winter course would have avoided a financial penalty up until 22 January and would have received a partial financial credit for courses dropped between 23 January and 5 March.
  • Undergraduate students are encouraged to speak with an academic advisor in their faculty/school office before making the decision to drop a winter term 2021 course through SOLUS.
  • Undergraduate students who are receiving government student financial assistance (e.g. OSAP or equivalent in other provincial/territorial jurisdictions) are encouraged to consult with a Student Awards advisor before dropping a course, as any change in academic registration and/or assessed tuition may impact this funding  
  • Undergraduate students who dropped a winter term 2021 course after the previous deadline of January 22 will have their account credited.

Please note that Winter Term tuition and fees must be received no later than January 31st.

Accepted Payment Methods include

For information about scholarships and Financial Assistance please see the Student Awards website.

These Payment Methods are NOT accepted for Tuition:
  • Credit Card payments are not an accepted payment method, except for Continuing Teacher Education (CTE), Arts and Science Online (formerly Arts and Science Continuing Distance Studies - CDS), and Bachelor of Health Sciences Online Students. Please contact the CTE, ASC Online, or the BHsc Program Office for more information on this payment method.
    • However, Third Party Payment Brokers exist that will accept your credit card and forward payment to the University on your behalf. Queen's University is in no way affiliated with such parties and accepts no responsibility if the use of third-party payment brokers results in non-receipt or delays in the application of student payments to student accounts.
  • Over-the-counter payments (cash, cheque, Interac) at the Office of the University Registrar are not accepted for tuition.
  • PayPal and E-mail transfers are not accepted by Queen’s
International students on exchange or research

Are you an international student (on exchange or research) who only has to pay UHIP, but doesn’t have a Canadian Bank account?

Please make your payment at a local Bank of Montreal branch. The closest one to campus is 297 King St E, Kingston.

Be sure you provide the bank with your 8-digit student ID so that the payment can be posted to your SOLUS account.

Returned Payments

Once a payment has been returned from the bank for any reason, a $40.00 service charge is applied. If the return was caused by a bank error, upon request, the Office of the University Registrar will issue a receipt for the service charge in the event you wish to seek reimbursement from your bank. If you are on the Payment Plan for Graduate students (PPL), there may be additional implications for a missed PPL payment.