University Registrar

OFFICE OF THE

University Registrar

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Payment Methods

 

Here you can find information on fee payment methods accepted by the University. Be sure to also review our Fee Policies.

Coronavirus (COVID-19) pandemic - Current Services and 2020-21 Dates and Deadline Adjustments

The Office of the University Registrar (OUR) is here to provide service to you.
 
We continue to offer online and remote service delivery to help reduce the global spread of the COVID-19 virus.
 
Our commitment to provide support to you remains our priority during this time and our core operations will continue.  As many staff within the OUR are working remotely, we would ask that your inquiries be directed as follows:
If you need a completed form (e.g. Verification of Enrolment required by an RESP provider to access funds) or letter (e.g.  degree certificate) from us, go to our Document Request page for easy instructions.
 
We are regularly updating our website and will be adding “how-to” videos to help you get what you need as quickly as possible.
Please continue to monitor the Queen’s University’s COVID-19 webpage (https://www.queensu.ca/covidinfo/) for the most up to date information.
 

Fall 2020 Process Changes and Deadline Adjustments

In response to operational changes at the university due to the ongoing global pandemic, the university has implemented initiatives and process changes to help smooth out tuition and fee payments, awards disbursement and registration processes for students. These changes include:
  • Extending the undergraduate / distance Fall 2020 tuition payment date to September 30 from Sept 1, as course registration is happening in August instead of July. This also consolidates due dates for fall term payments  - On September 30, all tuition and fees will be due, including fall residence fees.
  • Extending fall course drop dates, without financial penalty, to week 8 in the fall term, recognizing the need to provide students more time and flexibility to settle into the term and adjust to the impacts of remote course delivery on their academics. http://queensu.ca/registrar/resources/sessional-dates
  • Maintaining all entrance bursaries and in-program awards that take into account living expenses, even if they were awarded with an assumption that students would not be living at home.  See: https://www.queensu.ca/studentawards/covid-19-important-financial-aid-related-information-and-updates-2020-21-prospective-first-entry
  • Distributing all financial awards per term, instead of annually. This aligns with tuition deadlines and OSAP allocations, and will help maximize clarity regarding student accounts on a per-term basis.
  • Currently withholding monthly interest fees on unpaid balances.
  • Currently waiving the $150 late fee on overdue accounts
  • Temporarily revising withdrawal and readmission processes to assist graduate students who could not work on degree requirements for Summer 2020 term.
  • Instituting more flexible deadlines for disbursement of all internal funding related to graduate student research.
Accepted Payment Methods include

For information about scholarships and Financial Assistance please see the Student Awards website.

These Payment Methods are NOT accepted for Tuition:
  • Credit Card payments are not an accepted payment method, except for Continuing Teacher Education (CTE), Arts and Science Online (formerly Arts and Science Continuing Distance Studies - CDS), and Bachelor of Health Sciences Online Students. Please contact the CTE, ASC Online, or the BHsc Program Office for more information on this payment method.
    • However, Third Party Payment Brokers exist that will accept your credit card and forward payment to the University on your behalf. Queen's University is in no way affiliated with such parties and accepts no responsibility if the use of third-party payment brokers results in non-receipt or delays in the application of student payments to student accounts.
  • Over-the-counter payments (cash, cheque, Interac) at the Office of the University Registrar are not accepted for tuition.
  • PayPal and E-mail transfers are not accepted by Queen’s
International students on exchange or research

Are you an international student (on exchange or research) who only has to pay UHIP, but doesn’t have a Canadian Bank account?

Please make your payment at a local Bank of Montreal branch. The closest one to campus is 297 King St E, Kingston.

Be sure you provide the bank with your 8-digit student ID so that the payment can be posted to your SOLUS account.

Returned Payments

Once a payment has been returned from the bank for any reason, a $40.00 service charge is applied. If the return was caused by a bank error, upon request, the Office of the University Registrar will issue a receipt for the service charge in the event you wish to seek reimbursement from your bank. If you are on the Payment Plan for Graduate students (PPL), there may be additional implications for a missed PPL payment.