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Before Submitting an Issue have you looked at our FAQ and Known Issue site?
http://www.queensu.ca/registrar/facultystaff/PeopleSoftStudentSystemSupport/PSSupportFAQ.html
*Title of Issue: (a quick description of what is the matter):
Issue Information
Click the SUBMIT button to send your Request. There is no need to reply to this email. You will receive an email confirmation if your Request is successfully registered. Please contact student@queensu.ca if you experience problems using this form. Be sure to click the submit button only once. A separate Issue will be entered each time the button is clicked.