Queen’s University has made several changes to the wireless campus network to better secure Queen’s data and resources. These changes include the introduction of:

• A new, secure campus network, named QueensU-Secure
• A new self-service guest network, named QueensU-Guest

Along with providing enhanced protection for Queen’s data, these measures will establish the foundation for future network security enhancements at Queen’s.

What you need to know

When you are on campus, you will notice these two new wireless networks appear in your available wireless networks:

QueensU-Secure: Staff, faculty and students who currently connect to the QueensuSecure_WPA2 network should switch to the QueensU-Secure network for continued network access. Visit the service page for information on how to connect your device.

QueensU-Guest (Internet-only access): This network provides guests (e.g., contractors, visitors) with self-service internet access. There are two options:

• Self-Service Guest Wireless Access (up to 24 hours): This method will provide guests with up to 24 hours of internet access via self-registration, with no limit to the number of 24-hour registration periods.
• Sponsored Guest Wireless Access (1 week or 1 month at a time): IT Admin Representative(s) can provide a sponsored network account if access is required for a duration of 1 week or 1 month at a time.

As of Aug. 13, 2021, QueensuSecure_WPA2 will no longer be available. Users will need to select the QueensU-Secure network for secure access.

Support

• Wireless Network Connection Tutorials:
  • Connecting to QueensU_Secure
  • Connecting to QueensU_Guest
  • Connecting to Eduroam
• Technical Assistance: Contact our IT Support Centre by calling (613) 533-6666 or by visiting the online Service Portal.