IMPORTANT information about Canada Post Corporation and Queen’s Cheque Payments
PAYROLL CHEQUES
- Payroll cheques will NOT be mailed during the duration of the postal strike .
- The cheques will be held at the Financial Services office at 355 King Street West, 3rd floor.
- To reduce the number of cheques issued, Payroll Services will be reaching out to employees that have no banking information in the HR/Payroll system, requesting them to log onto MyHR and add their banking details.
- If cheques are issued, Payroll Services will send an email to inform the employee that they can pick up their cheque at the Financial Services office between 8am to 12pm, Monday to Friday. Please Note: Valid ID is required for all pickups. (No cheque will be released without proof of ID).
- For any questions, please email payroll.services@queensu.ca
The following relates to non-payroll cheques only. For information on payroll cheques please refer to the above.
Due to the current disruption in service from Canada Post, Queen’s University is requiring all vendors, students, and staff be set up for payment by EFT (Electronic Funds Transfer), ACH (Automated Clearing House – aka USD EFT) or VPA. Non-payroll cheques will not be issued.
Here’s How:
- Vendor payments – please contact aq.supplier@queensu.ca for more information
- Student payments (including expense reimbursements, awards etc.) – please ensure both your current mailing address and banking information is completed and correct in SOLUS.
- Enter/Confirm Your Banking Information on SOLUS
- Update your current mailing address on SOLUS under the Contact Information section)
- Expense Reimbursement payments – Faculty and Staff – please update your banking information on MyHR. If you do not have access to MyHR please contact banking@queensu.ca
- Expense Reimbursement payments - Other (Guest and contingent workers, etc.,) – Please complete this form and attach an image of a void cheque or bank issued letter to banking@queensu.ca
- Other non-payroll payments – Please reach out to banking@queensu.ca to discuss.
Questions?
- Payroll payments: payroll.services@queensu.ca
- Vendor payments/payments from acQuire invoices: aq.supplier@queensu.ca
- Other non-payroll and non-vendor payments: banking@queensu.ca
- Student payments: solus@queensu.ca
Benefits of EFT/ACH and VPA payments:
- Emailed notifications containing the remittance details with each payment
- Often payment is received the same day as processing and/or within 2-3 business days
- We currently run EFT/ACH and VPA payments twice weekly so it’s a more frequent payment schedule than cheques
- No more lost or stale dated cheques
- No more delays with mailing cheques
- EFT/ACH and VPA payments are more secure than paper cheques and offer better fraud protection
- Specific information on the differences between EFT/ACH and VPA payment options can be found here: Payment Terms & Methods | Strategic Procurement Services
For updates on Canada Post labour activities please visit: Labour discussion updates | Our company