Joyce Hostyn

Joyce is a designer who believes we can change ourselves, our organizations, and our cities by design. She worked in enterprise software for over 20 years and introduced the practice of design to three enterprise software companies. Expanding her design practice outward from technology focused user experiences to business focused employee and customer experiences taught her about the importance of focusing on value, the language of business, and organizational change. Joyce is an adjunct professor at Queen's University and occasionally coaches organizations interested in building the internal design capabilities required to innovate employee, customer, citizen, or patient experiences. She is currently exploring how we might use transformation design to rewild our cities - rethinking how we live and work in urban landscape.

EERL 807 Technology and Innovation