TOOLS FOR RESEARCH ADMINISTRATION

at Queen's

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FREQUENTLY ASKED QUESTIONS

What is TRAQ?

TRAQ (TOOLS for RESEARCH at Queen’s) is a new tool that has been recently implemented by University Research Services. It is an e-submission system designed to streamline research-related administrative processes.

TRAQ General Questions

What can I do with it?

TRAQ lets you submit internal research documents electronically (grant and contracts submission forms, compliance applications (GREB, HSREB, Biohazards) etc.).

If you are a reviewer/committee member or signing authority, you can also access, review, and approve applications electronically through the system.

Forms completed through TRAQ will be routed electronically for signature – no wet signatures required.

Which forms are available in TRAQ?

Currently available forms include: the TRAQ DSS award form for internal grants and contracts, the HSREB Human Ethics forms, GREB (Social Sciences) Human Ethics form and the Biohazard Form. 

Why should I use it?

TRAQ is designed to save two valuable resources: namely, time and paper. This system captures all of your research activity over time, providing you with a comprehensive record of all your research initiatives. Even documents (full grant applications, consent forms, etc.) can be housed in the system for quick and easy future reference.

Post-approval activities, such as compliance ( renewals, amendments, Serious Adverse Events reports), annual report submissions and extension requests for internal awards, will also be submitted online.

What internet browsers are compatible with the TRAQ system?

Mozilla Firefox, Internet Explorer 7.0+, Safari. Internet Explorer 10 users should remember to turn on Compatibility View.. TRAQ system is not compatible with Google Chrome yet.

Is there legacy data in the new system?

Queen’s Investigators currently have access to information regarding their own active certifications (human ethics, biohazards) held since 1998 and can apply electronically for various certifications through the TRAQ Research Portal. In the upcoming release of awards module, researchers will be able to access their DSS approved applications since 2004 and declined applications since 2009.

Can I access TRAQ from off-campus?

Currently, direct TRAQ access is available from off-campus and on different mobile devices (Ipad and other tablets).

Researcher Portal

What does ROMEO stand for?

Research Office | Ethics Office.

How do I find it?

Log in to Researcher Portal login - this link will bring you directly to your personal Researcher Portal homepage.

I am a Project Team Member not the Principal Investigator. What happens if I inadvertently submit  an event form which only PI's are permitted to submit?

Event forms, unlike the original application form cannot be sent back to the researcher for correction. If the incorrect person submits the event it will be discarded and you will be contacted to create a new event for submission by the PI.

How can I confirm that my application has been submitted?

You will receive a confirmation email.

How can I confirm that my event form has been submitted?

Sign in to your researcher portal. Click on that particular file and select the tab 'events'. Your event form will move from 'my saved events' to 'my events' with status submitted by researcher. Watch  Submitting and Tracking Event Forms  for more information.

Why do files lock, and how do I unlock them?

Although multiple users can view one file simultaneously, only one user can edit a file at any given time. While the file is being edited, ROMEO locks the file to other users. Once the user saves and exits the file, the file unlocks and is accessible to other users for additional edits. If, however, the file is not saved and closed properly, the file has to be manually unlocked by TRAQ support.

FAST Financial Reporting

I received notification that my project has been set-up in PeopleSoft.When will I be able to run my project reports in FAST?

FAST is refreshed nightly. If your project was set-up today, it will show up in FAST tomorrow.

I am a project team member on a research project. How do I obtain access to the project in FAST?

First you must be a project team member on the existing file in the TRAQ Awards module (if you are not, learn how to submit an amendment event: Submitting and Tracking Event Forms). Project team members can create a new Research Accounting event form and attach the completed Signing Authority & Portal Access - Research form to obtain project security. Please watch Research Accounting Form - Where is it? How do I complete & submit it? for more information.

Obtaining access to projects in FAST using electronic submission through TRAQ Print the completed, signed Signing Authority & Portal Access - Research form by clicking Print Form. Scan and upload the document to the attachments tab of your TRAQ Research Accounting Event Form. Save & Close. Ask your PI to sign in to TRAQ and submit the event form.

Once your permissions have been set up, you will access FAST Financial Report by signing into MyQueensU/SOLUS portal and clicking on My Applications and then on Go to FAST Administrative Support Tool (FAST). You could also select any of the popular research reports listed on the main page. Please visit our Moodle course for additional training on security and how to run reports in FAST.

Which reports and queries will no longer be available when PeopleSoft upgrades to 9.2 on October 20th?

We will maintain a list of PeopleSoft reports and queries mapped to FAST in this section so please visit often!

I would like to review monthly transactions at the detail level in FAST. I’m looking for a report, similar to the XML Statement of Operations – GL Transaction Details. How do I do this?

1. The easiest way to review the monthly revenue and expense transactions would be to run the applicable statement of operations (Statement of Operations Non Research or Statement of Operations Research). At the bottom of the report there is a 'Total' line that has hyperlink for month actuals and year to date actuals. Clicking on the hyperlink for month actuals will provide the transaction detail for revenue and expense for the month.

2. An alternative would be to run the Transaction Detail Revenue and Expense from the Applications Info tab and choose the applicable chartfield & date range criteria.

Running Financial Reports for the New Fiscal Year: Why is the full value of payroll commitments not showing up in my department or project report in FAST?

Salary is only committed until the end of the fiscal year (April). When the first payroll is processed in the new fiscal year (~May 24th) you will see the remaining salary commitments for that fiscal year (May 1 – Apr 30) or until the end of the salary contract, whichever occurs first.