There is a compatibility issue between the TRAQ system and new Internet Explorer 10. The software company Process Pathways is working on outstanding issues to achieve full compatibility with IE10. In the meantime please use Mozilla Firefox or IE version lower than IE10. If you need to use IE10, please turn on Compatibility view before signing into the Researcher Portal.
The most recent version of Microsoft's Internet Explorer Web browser, Internet Explorer 10, comes bundled with Windows 8. Some web sites may not yet work correctly in Internet Explorer 10, including the Secure Remote Access service. You can still use these Web sites in Internet Explorer 10 by turning on Compatibility View.
1. Click/tap on the unhighlighted Compatibility View icon button. (See screenshot below)
NOTE: The webpage will now reload with Compatibility View turned on for it.