The Ministry verifies student income as reported on the OSAP application against income information provided to Canada Revenue Agency (CRA) by the student. If the Ministry determines a significant variance between these income amounts, then the student is notified in writing of the duration of the resulting restriction.
Reinstatement of eligibility after receipt of a student income verification restriction cannot occur until:
Under usual circumstances, when a student makes a payment on his or her student loan, it is applied against outstanding Canada Student Loans and Ontario Student Loans according to standard rules. If a student wishes to direct a payment specifically toward outstanding Ontario Student Loans only for the purpose of addressing a significant income variance restriction, the Ministry must authorize the directed payment with the service provider. It is therefore the student’s responsibility to advise their FAA that the payment is to be applied to their provincial funding.
Students who meet the reinstatement conditions above and who wish to be considered for further student financial assistance must contact:
Student Financial Assistance Ministry of Training,Colleges and Universities
PO Box 4500, 189 Red River Road,
4th Floor Thunder Bay, ON P7B 6G9
Telephone: (807) 343-7260
Toll-free in North America: 1-877-OSAP-411 (1-877-672-7411)
Telephone Device for the Deaf (TDD/TTY): 1-800-465-3958
Fax: (807) 343-7278
Students must include supporting documentation to show their Ontario funding has been repaid in full (e.g. most recent statement of account from the agency holding the debt).
If all criteria for reinstatement are met and the student becomes eligible to receive OSAP funding during a study period, the student will only be assessed from the date the restriction was lifted to the study period end date.
A student who has received a restriction will not be eligible for OSOG on any principal on student loans outstanding at the time the restriction was determined.
A student may notify the FAA that the income information provided to the Ministry by CRA has been reassessed by CRA. The CRA reassessment information provided by the student to the FAA must be dated after the date upon which the Ministry conducted income verification.
Once this information has been reviewed by the Ministry, the student will be issued a decision regarding his/her eligibility for further funding.