Campus Security and Emergency Services @ Queen's University

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Campus Security :  613 - 533 - 6733  |  FAX : 613 - 533 - 6198  |  Emergencies Only : 613 - 533 - 6111

    

About Us

 


Mission Statement: 

The mandate of Campus Security and Emergency Services is to promote a safe and welcoming environment that recognizes and is respectful of the diverse nature of the Queen's Community.

We will respect requests for confidentiality, however please note that we have an obligation to respond to situations that may threaten the safety of community members.

The responsibility for security is shared by every member of the Queen's community. This web site is designed to provide you with the information you need to make informed decisions about your personal security. It also provides information to faculties, schools, departments and units so that they may select and implement appropriate security measures to safeguard their facilities, staff and students.

 

 

To fulfill our mandate, and to assist you in meeting your personal and departmental security responsibilities, we provide the following services:

  • Off-Campus Response Program: Queen's University Campus Security and Emergency Services now provides a point of contact for residents living in the areas surrounding the University to quickly resolve noise issues in the off-campus area. This new initiative comes as a direct result of the Principal's Task Force on Community Relations.

  • 24 hour / 365 day emergency response.

  • Security Practitioners : The Security Practitioner is the most visible member of the security team, providing front line security services to the University Community. Practitioners report directly to the Security Supervisor on duty and assists the Supervisor in dealing with any and all issues of personal safety and protection of the University property.

  • Provisions of extra security personnel for special events.

  • Alarm monitoring

  • Assistance to other Campus services such as the Walkhome Program, Queen's First Aid, and Student Constables.

  • Advice and assistance to all members of the Queen's community on any security related matter.

  • 24 hour monitoring and emergency response for:

    • Assistance phones that allow free calls to Campus Security and Emergency Services, Walkhome, a taxi service, and the Kingston Access bus. In an emergency, simply lift the handset and press "1" to gain immediate contact with the Queen’s Emergency Report Centre.

    • Emergency phones or "blue lights" allow better access to emergency services along well-travelled routes. When the red button is pushed, you are connected directly to the Emergency Report Centre.

    • Pay Phones  - direct connection to the Emergency Report Centre.

    • Emergency Report Center - Operates 24/7/365 and monitors alarm systems, dispatches Security staff, and answers the Queen's Emergency line as well as lines for Campus Security and Emergency Services in addition to many other departments during the off-hours.  The ERC can be reached on and off campus at 613-533-6111.

  • A crime prevention and security awareness program that includes:

    • Security Notice Boards, placed in both Queen's University buildings, as well as a number of off-campus locations. These boards will be updated regularly with the most current security advisory or safety tips.

    • Women's self-defense program (Rape Aggression Defense System) offered every semester. It’s free for students.

    • PREPARE Training program: A training program that teaches professionals how to safely manage disruptive and assaultive behaviour.

    • Alert-Listserve: an "announce only" email listserv for security notices about serious incidents on or around Queen’s.

    • Lone Worker program : This program was designed for individuals who work alone during the off-hours (evenings, week-ends, and holidays) and who would like to check in with Security periodically.

    • The bicycle patrol program assists our staff in patrolling areas inaccessible by vehicles, such as pathways and alleys. The bicycle patrol program is in operation for events such Orientation Week and Alumni Week-end.

  • Other Security related services as required, including:

    • Campus-wide Lost & Found depot.

    • Safe Walk Program : Members of the University community may request a Security escort when walking from one location on campus to another


Emergency Report Centre Mission Statement: The ERC is staffed 24-hours a day, 7 days a week, providing the Queen's Community a central point of communication and dispatch for Campus Security and Emergency Services.

ERC's operational priorities include:

  • monitoring Queen's emergency communication systems (radio, telephone, blue light, emergency & assistance phones)

  • monitoring Queen's fire, intrusion, and mechanical alarms

  • dispatching Campus Security and Emergency Services staff as well as other Queen's emergency services

  • dispatching municipal emergency services


Campus Security and Emergency Services
Fleming Hall Jemmett Wing, room 202

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