University Registrar

OFFICE OF THE

University Registrar

site header

 

SOLUS Central

The SOLUS Student Centre is designed to provide you with the tools to manage all of your academic, financial, contact and admission details during - and after - your academic career at Queen's.

The following is a listing of the various tools available in SOLUS, as well as what section they are located in.

Coronavirus (COVID-19) pandemic - Current Services and 2020-21 Dates and Deadline Adjustments

The Office of the University Registrar (OUR) is here to provide service to you.
We continue to offer online and remote service delivery to help reduce the global spread of the COVID-19 virus.
Our commitment to provide support to you remains our priority during this time and our core operations will continue.  As many staff within the OUR are working remotely, we would ask that your inquiries be directed as follows:
If you need a completed form (e.g. Verification of Enrolment required by an RESP provider to access funds) or letter (e.g.  degree certificate) from us, go to our Document Request page for easy instructions.
We are regularly updating our website and will be adding “how-to” videos to help you get what you need as quickly as possible.
Please continue to monitor the Queen’s University’s COVID-19 webpage (https://www.queensu.ca/covidinfo/) for the most up to date information.
 

Winter 2021 Process Changes and Deadline Adjustments

In response to operational changes at the University due to the ongoing global pandemic, the university has implemented initiatives and process changes to help smooth out tuition and fee payments, awards disbursement and registration processes for students. These changes include:

  • Currently withholding monthly interest fees on unpaid balances
  • Currently waiving the $150 late fee on overdue accounts
  • Instituting more flexible deadlines for disbursement of all internal funding related to graduate student research. More information can be found at: https://www.queensu.ca/sgs/2020-21updates
  • In recognition of the ongoing impacts of the pandemic and remote learning, the winter term course drop date without financial penalty for undergraduate students is being extended to March 5.
    • This provides undergraduate students more time and flexibility to settle into the term and make any adjustments to their winter term course load, as needed.
    • Prior to this extension, undergraduate students dropping a winter course would have avoided a financial penalty up until 22 January and would have received a partial financial credit for courses dropped between 23 January and 5 March.
    • Undergraduate students are encouraged to speak with an academic advisor in their faculty/school office before making the decision to drop a winter term 2021 course through SOLUS.
    • Undergraduate students who are receiving government student financial assistance (e.g. OSAP or equivalent in other provincial/territorial jurisdictions) are encouraged to consult with a Student Awards advisor before dropping a course, as any change in academic registration and/or assessed tuition may impact this funding  
    • Undergraduate students who dropped a winter term 2021 course after the previous deadline of January 22 will have their account credited.

Please note that Winter Term tuition and fees must be received no later than January 31st.

Indigenous Student Self-Identification at Queen's

Stand proud and help strengthen the Indigenous presence at Queen’s!

  • Self-identifying allows Queen’s to provide the best programs and opportunities to Indigenous students
  • Learn more about their culture and/or connect with the growing Indigenous community at Queen’s
  • Students can self-identify at any time during their university career
  • Students with Indigenous ancestry can fill out the self-identification information at any point during their time as a student at Queen’s via the SOLUS Student Centre

     

    For more information, contact the Four Directions Indigenous Student Centre

 

Before You Begin
  • What is SOLUS?
  • Your NetID
  • Supported web browsers
  • Allowing pop-up windows
  SOLUS "How to"  Instructional Videos
  • Video instructions for various SOLUS functions
         

Managing Finances

  • Charges & Payments
  • Banking Information
  • Fee Statements
  • T2202A Income Tax Certificates
     Managing Admissions
  • Apply for Admission
  • Personal Statement of Experience (PSE)
  • View Application Status
         
Managing Personal Information
  • Contact Information
  • Releasing Personal Information
  • Emergency Contacts 
  Managing Academics
  • Enrolment Appointments
  • Add/Drop/Swap Courses
  • Exam Schedules / Grades
  • Transcripts
         
SOLUS Student Centre FAQ's
  • Answers to some frequently asked questions