2020 - 2021 Guide to Registration and Fees |
Understanding SOLUS tutorials

SOLUS is a Gaelic word which means “knowledge and light.” It also stands for Student On Line University System.
The SOLUS Student Centre is the primary means by which online services are provided to students. Whether you are new to Queen’s, or are a returning student, you will access SOLUS for a variety of things – from checking your fees, to selecting your classes, to viewing your class and exam schedules, to downloading forms for Enrolment Verification and Income Tax purposes. The following ‘How-To’ Navigation Guide is designed to help you through the basic steps involved in beginning your academic year.
As with any technology, the more you use a service the more comfortable you become with it.
We encourage you to take the time to navigate SOLUS on your own – click on the various links within the Student Centre and see where they lead.
The Office of the University Registrar’s ‘SOLUS Central’ webpage contains several instruction guides and "how to" videos for all the ways you can use the SOLUS Student Centre – from managing your academics and personal information to planning your finances. Just visit www.queensu.ca/registrar/solus
Student Activity Guide for Student Contact / Code of ConductWelcome to Queen’s! We are looking forward to sharing your journey of discovery and learning. As we prepare for the upcoming academic year, we want to ensure the best possible start to your studies. Staying connected is now more important than ever, and we want to be able to reach out to you when it comes to giving you timely information on your studies, your student finances, providing you support services, or contacting designated people in the event of an emergency. For this, we have prepared an Activity Guide to help you navigate the SOLUS Student Centre. We would ask that you take the time to complete these important steps to ensure we stay connected throughout your time with us, such as updating:
By completing these steps, you are helping us provide services and support to you as you embark on this new chapter in your academic career. A link to “how to” instructions for the Activity Guide can be found at: /uregwww/sites/webpublish.queensu.ca.uregwww/files/files/Activity_Guide_Students_SOLUS.pptx A video tutorial on how to update your contact information in SOLUS can be found at:/uregwww/sites/webpublish.queensu.ca.uregwww/files/files/StudentContactInfo.mp4 |
You are now in the main page of your profile – you should be able to see the title ‘WELCOME TO SOLUS – [Your Name's] STUDENT CENTRE’ Your SOLUS profile page is divided into four main sections:
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Academics |
During Course Selection, SOLUS functions just like lots of e-commerce sites, with a ‘SHOPPING CART’ that you can load with classes. Your Enrolment Appointment is the date/time when the store opens for business. You’ll be able to see it in the ‘ENROLMENT DATES’ box on the right hand side of your SOLUS home page. If you will be choosing some or all of your courses, log on to SOLUS as of August 4th to find your Shopping Cart and Enrolment Appointment time. There are two (2) windows for Course Selection:
Your shopping cart will open on August 4th. This is a good time to select and add your courses and organize your timetable. Don't be worried about scheduling classes back to back. Classes typically end 10 minutes early to allow you enough time to get to your next class. HINT: many classes will have multiple lecture / lab / tutorial sections. Click the 'View All' button to see all available options. REMEMBER: When your Enrolment Appointment time begins, you will need to sign in to SOLUS and finish enroling in your classes. You are not enroled until you complete this step. |
Video Tutorials: |
First Step for Registration
How to Register
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Related PDF guides: |
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Checking Your Timetable |
Your SOLUS profile gives you access to your course timetable. Just choose the ‘CLASS SCHEDULE ’option from the dropdown menu in the ‘MY ACADEMICS’ section. SOLUS provides two options to view your schedule – either by a weekly calendar, or by a list view. Clicking on the ‘DISPLAY OPTION’ radio buttons above the schedule will allow you to pick the option you prefer. |
Financials |
Payment of tuition and compulsory fees completes the registration process. Your SOLUS profile is an essential tool in paying tuition and other fees. While the University does offer a number of payment options (a complete listing can be found at www.queensu.ca/registrar/financials/HowToPay), most students will pay their fees by online bill payment through their Canadian bank or financial institution. Electronic Funds Transfer (EFT) is used by the University when transferring funds back to students, whether for award deposits or fee refunds. In order for the University to be able to transfer possible credits to student bank accounts, we require that your banking information (Canadian Financial Institutions only) be entered into SOLUS (see tutorial below). |
Video Tutorials: |
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Related PDF guides: |
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Maintaining Personal Information |
From time to time during your studies, the University may need to contact you for a variety of purposes. Ensuring that your personal contact information is correct is vitally important |
It is important that you keep your emergency contact information and your current address up-to-date. Review it every September and April, to ensure it is accurate. |
Video Tutorial: |
A video tutorial on how to update your contact information in SOLUS can be found at:/uregwww/sites/webpublish.queensu.ca.uregwww/files/files/StudentContactInfo.mp4
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Powerpoint Presentation: |
A Powerpoint presentation outlining the instructions for updating your information can be found at: /uregwww/sites/webpublish.queensu.ca.uregwww/files/files/Activity_Guide_Students_SOLUS.pptx
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Related PDF Documents: |
Editing / Updating Your Addresses (Mailing) |
Assigning Access To Your Personal RecordsYour academic and financial information is protected by Ontario government law (FIPPA) and University Senate policy. This means that access to your records will not be given to any individual unless you grant them access. |
Verifying Your EnrolmentAt various times, you may be required to provide a document to a third-party. The ‘Verification of Enrolment’ Form is a snapshot of your current (or past) registration status at Queen’s. It confirms the following information:
SOLUS allows you to generate and print an official Verification of Enrolment letter in a PDF document. The Verification of Enrolment form may be required for the following:
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