University Registrar

OFFICE OF THE

University Registrar

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2018 - 2019 Guide to Registration and Fees

 Understanding SOLUS tutorials

SOLUS is a Gaelic word which means “knowledge and light.” It also stands for Student On Line University System.

The SOLUS Student Centre is the primary means by which online services are provided to students. Whether you are new to Queen’s, or are a returning student, you will access SOLUS for a variety of things – from checking your fees, to selecting your classes, to viewing your class and exam schedules, to downloading forms for Enrolment Verification and Income Tax purposes. The following ‘How-To’ Navigation Guide is designed to help you through the basic steps involved in beginning your academic year.

As with any technology, the more you use a service the more comfortable you become with it.

We encourage you to take the time to navigate SOLUS on your own – click on the various links within the Student Centre and see where they lead.

The Office of the University Registrar’s ‘SOLUS Central’ webpage contains several instruction guides for all the ways you can use the SOLUS Student Centre – from managing your academics and personal information to planning your finances. Just visit www.queensu.ca/registrar/solus

Accessing SOLUS
  • 1. Navigate to https://my.queensu.ca and log in using your NetID and password.

    1. Navigate to https://my.queensu.ca and log in using your NetID and password.

  • 2. In the upper right hand corner, click on the banner labeled 'SOLUS' to access the Student Online University System.

    2. In the upper right hand corner, click on the banner labeled 'SOLUS' to access the Student Online University System.

SPECIAL NOTE TO TEACHING ASSISTANTS AND QUEEN'S STAFF ACCESSING SOLUS:

If you are employed by Queen's either as a regular staff member, or as a graduate student working as a Teaching Assistant, the red 'SOLUS' icon will NOT appear in the MyQueen's Portal.

To access your SOLUS Student Centre profile, you will first have to click on the menu item labeled "My Applications." You will be directed to a new page, with a section  titled 'PeopleSoft Resources'.

Click on the link labeled 'Student / HR Self Serve (PRD).' This will take you to your SOLUS profile.

Navigating SOLUS

 

You are now in the main page of your profile – you should be able to see the title ‘WELCOME TO SOLUS – [Your Name's] STUDENT CENTRE’. Your SOLUS profile page is divided into four main sections: Academics, Finances, Personal Information and Admissions.

You are now in the main page of your profile – you should be able to see the title ‘WELCOME TO SOLUS – [Your Name's] STUDENT CENTRE’

Your SOLUS profile page is divided into four main sections:

  • Academics – which includes such services as Class Schedules, Course History, Enrolment and Course selection, Exam schedules, Transcripts, Verification of Enrolment, and Grades;
  • Finances – includes charges by due dates, fee statements, information on account activity (payment and billing records), accepted payment methods, Queen’s awards and scholarships you have been granted, links to online bursary applications, as well as instructions to set up Electronic Funds Transfers between Queen’s University and your Canadian banking / financial institution (Please note that this is not a way to pay your fees –that must still be done through your bank / financial institution);
  • Personal Information – includes primary and admissions addresses, email addresses, phone numbers, and emergency contacts. Here you will also be able to authorize permission for others to access academic and / or financial information related to your studies at Queen’s;
  • Admissions – includes information about applying for admission to a program at Queen’s, information on submitting Personal Statements of Experience (PSE) and Supplemental Essays, as well as reviewing the status of your application.

 

Academics

During Course Selection, SOLUS functions just like lots of e-commerce sites, with a ‘SHOPPING CART’ that you can load with classes. Your Enrolment Appointment is the date/time when the store opens for business. You’ll be able to see it in the ‘ENROLMENT DATES’ box on the right hand side of your SOLUS home page.

If you will be choosing some or all of your courses, log on to SOLUS as of July 9th to find your Shopping Cart and Enrolment Appointment time.

There are three (3) windows for Course Selection:

  • July 16 to 25 (July Open Enrolment), when some courses will have restrictions to ensure students who need certain courses receive priority, and
  • July 26 to August 3 and August 21 - September 19 (September Open Enrolment), when all courses will be available to you as long as you have the right prerequisites.

You will be free to add or remove classes from your ‘SHOPPING CART’ as you plan your academic year. You can start adding courses to your shopping cart as of July 9th, after the Timetable is posted. Times and locations for each class are presented in SOLUS to help you plan your weekly schedule.

There may be situations where you have classes scheduled immediately after the other. Relax – classes normally end ten minutes early in order to allow students enough time to get to their next course.

REMEMBER! You can’t finish enrolling in classes until your Enrolment Appointment. Your Enrolment Appointment is displayed in the Enrolment Dates box on the right-hand side of your Student Centre.

Related Tutorials:

 
Checking Your Timetable

Your SOLUS profile gives you access to your course timetable. Just choose the ‘CLASS SCHEDULE ’option from the dropdown menu in the ‘MY ACADEMICS’ section. SOLUS provides two options to view your schedule – either by a weekly calendar, or by a list view. Clicking on the ‘DISPLAY OPTION’ radio buttons above the schedule will allow you to pick the option you prefer.

Class Schedule

 

Financials

Payment of tuition and compulsory fees completes the registration process. Your SOLUS profile is an essential tool in paying tuition and other fees.

While the University does offer a number of payment options (a complete listing can be found at www.queensu.ca/registrar/financials/HowToPay) most students will pay their fees by online bill payment through their Canadian bank or financial institution.

Electronic Funds Transfer (EFT) is used by the University when transferring funds back to students, whether for award deposits or fee refunds. In order for the University to be able to transfer possible credits to student bank accounts, we require that your banking information (Canadian Financial Institutions only) be entered into SOLUS (see tutorial below):

Related Tutorials:

 

Tracking Your Fees

Entering Banking Information

  • Please remember that we cannot accept information for bank accounts residing with institutions outside Canada.

Account Activity

 

 

Maintaining Personal Information

From time to time during your studies, the University may need to contact you for a variety of purposes. Ensuring that your personal contact information is correct is vitally important

It is important that you keep your emergency contact information and your current address up-to-date. Review it every September and April, to ensure it is accurate.

Related Tutorials:

Editing / Updating Your Addresses (Mailing)

Editing / Updating Your Telephone Numbers

Editing / Updating Your Emergency Contacts

Assigning Access To Your Personal Records

Your academic and financial information is protected by Ontario government law (FIPPA) and University Senate policy. This means that access to your records will not be given to any individual unless you grant them access.

Granting Permission to Release Personal Information

Verifying Your Enrolment

At various times, you may be required to provide a document to a third-party. The ‘Verification of Enrolment’ Form is a snapshot of your current (or past) registration status at Queen’s. It confirms the following information:

  • Your program of study
  • The number of credit units successfully completed
  • The number of credit units you are (or were) enrolled in for the academic period; and
  • The start and end dates of your academic period

SOLUS allows you to generate and print an official Verification of Enrolment letter in a PDF document.

The Verification of Enrolment form may be required for the following:

  • RESP agreement forms
  • Student Line of Credit verification of enrolment letters
  • Confirmations for non-Queen's awards (external scholarships and awards)
  • Provincial Health care Insurance forms
  • Confirmation of your student status to external agencies (e.g. bank, student association)

Enrolment Verification