University Registrar

OFFICE OF THE

University Registrar

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Financials

Staying on top of your student fees account is an important step toward a successful academic year.

In this section, you will find important information on various fees, due dates, and ways of paying your account.

Please click here to review our Fee Policies

Scheduled SOLUS Outage - Sunday, November 15th

Online student services delivered via the SOLUS Student Centre will be unavailable on Sunday, November 15th from 9:00 am EST until 2:00 pm EST in order to allow for a system upgrade. Affected services include:

•    Ordering Official Transcripts or Viewing Unofficial Transcripts
•    Viewing Class and Exam Schedules
•    Changing / Updating your contact information
•    Printing Enrolment Verification Forms
•    Checking your Fee Account
•    Performing any other function using SOLUS

If you require services from SOLUS, such as downloading documents and forms, we recommend that you do so prior to the shutdown.

For those planning to order their Official Transcripts via SOLUS, please place your order no later than 8:30 pm EST on Wednesday, November 11th to ensure that your transcript is sent out by Friday.

Coronavirus (COVID-19) pandemic - Current Services and 2020-21 Dates and Deadline Adjustments

The Office of the University Registrar (OUR) is here to provide service to you.
We continue to offer online and remote service delivery to help reduce the global spread of the COVID-19 virus.
Our commitment to provide support to you remains our priority during this time and our core operations will continue.  As many staff within the OUR are working remotely, we would ask that your inquiries be directed as follows:
 
If you need a completed form (e.g. Verification of Enrolment required by an RESP provider to access funds) or letter (e.g.  degree certificate) from us, go to our Document Request page for easy instructions.
We are regularly updating our website and will be adding “how-to” videos to help you get what you need as quickly as possible.
Please continue to monitor the Queen’s University’s COVID-19 webpage (https://www.queensu.ca/covidinfo/) for the most up to date information.
 

Fall 2020 Process Changes and Deadline Adjustments

In response to operational changes at the university due to the ongoing global pandemic, the university has implemented initiatives and process changes to help smooth out tuition and fee payments, awards disbursement and registration processes for students. These changes include:
  • Extending the undergraduate / distance Fall 2020 tuition payment date to September 30 from Sept 1, as course registration is happening in August instead of July. This also consolidates due dates for fall term payments  - On September 30, all tuition and fees will be due, including fall residence fees.
  • Extending fall course drop dates, without financial penalty, to week 8 in the fall term, recognizing the need to provide students more time and flexibility to settle into the term and adjust to the impacts of remote course delivery on their academics. http://queensu.ca/registrar/resources/sessional-dates
  • Maintaining all entrance bursaries and in-program awards that take into account living expenses, even if they were awarded with an assumption that students would not be living at home.  See: https://www.queensu.ca/studentawards/covid-19-important-financial-aid-related-information-and-updates-2020-21-prospective-first-entry
  • Distributing all financial awards per term, instead of annually. This aligns with tuition deadlines and OSAP allocations, and will help maximize clarity regarding student accounts on a per-term basis.
  • Currently withholding monthly interest fees on unpaid balances.
  • Currently waiving the $150 late fee on overdue accounts
  • Temporarily revising withdrawal and readmission processes to assist graduate students who could not work on degree requirements for Summer 2020 term, and instituting more flexible deadlines for disbursement of all internal funding related to graduate student research. More information can be found at: https://www.queensu.ca/sgs/summer-fall2020

 

SOLUS Financials
  • Charges due
  • Fee Statements
  • Account Activity (Charges, Credits)
  • T2202A Tax Receipts
  Dates & Deadlines
  • Dates and deadlines for APA, Tuition & SAL, Late Fees, Student Activity Fees, Service Charges
  • Guide to Registration and Fees
  • Fee Policies
         
Tuition & Fees
  • Printable Fee Statements
  • Undergraduate & Graduate Fee Schedules
  • Student Assistance Levy (SAL)
  • Student Activity Fees
  • Residence Fees
  • Bader International Study Centre (BISC)
  • Queen’s School of English
  • Administrative Fees    
     Payment Methods
  • Online Banking
  • International Wire Transfers
  • Funding Agency Sponsorships
  • Alternative Payment Arrangement Program (APA)
         
Financial FAQ's
  • FAQ’s for Students
  • FAQ’s for Parents / Guardians
  Financial Assistance
  • OSAP / Government Assistance
  • Awards / Bursaries / Scholarships
  • Student Work Study
  • Financial Advising
         
Fee Refunds
  • Unapplied Credits
  • Banking Information on SOLUS
  • Drop deadlines for Course Fees
  • When refunds are issued
  Fee Policies
  • Fee Policies
  • Financial Appeals