University Registrar


University Registrar

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Accommodations: Other

This page contains information regarding what defines an exam conflict, as well as procedures to apply for a exam conflict accommodation.

Please note: You must have a Queen’s Student Photo ID Card to gain entrance to an exam room.  YOU MUST BRING YOUR QUEEN'S STUDENT PHOTO ID TO ALL OF YOUR EXAMS.  Students writing an exam without a Queen's Student Photo ID will be assessed a fine of $50.00 per exam.

Gordon Hall, Room 110 |

Coronavirus (COVID-19) pandemic - Current Service

The Office of the University Registrar (OUR) is here to provide service to you.

We continue to offer online and remote service delivery to help reduce the global spread of the COVID-19 virus.
Our commitment to provide support to you remains our priority during this time and our core operations will continue.  As many staff within the OUR are working remotely, we would ask that your inquiries be directed as follows:

Please continue to monitor the Queen’s University’s COVID-19 webpage ( for the most up to date information.

Winter 2021 Exam Process Changes

Service revisions for Winter 2021 are highlighted in applicable sections of the Exam website

What is an Exam Conflict?

An Exam Conflict is defined by a student's exam timetable containing any of the following:

  • two (2) exams at the same time;
  • an exam at the same time as a religious observance; or,
  • an exam in three (3) consecutive exam slots containing one 9:00 am, one 2:00 pm, and one 7:00 pm exam.
Examples of Consecutive Exam Slots

An exam slot refers to the morning, afternoon or evening time of an exam sitting on exam day.

Examples of three (3) consecutive exam slots would be:

A) The morning (09:00), afternoon (14:00), and evening (19:00) of the same day:

Exam Slot Day 1 Day 2
09:00 - 12:00 Exam 1  
14:00 - 17:00 Exam 2  
19:00 - 22:00 Exam 3  

B) The afternoon (14:00) and evening (19:00) of one day, and the morning (09:00) of the next day:

Exam Slot Day 1 Day 2
09:00 - 12:00   Exam 3
14:00 - 17:00 Exam 1  
19:00 - 22:00 Exam 2  

C) The evening (19:00) of one day and the morning (09:00) and afternoon (14:00) of the next day:

Exam Slot Day 1 Day 2
09:00 - 12:00   Exam 2
14:00 - 17:00   Exam 3
19:00 - 22:00 Exam 1  

* This applies to both 2 and 3 hour exam durations.

Religious Accommodations

Students requesting accommodation on the basis of Religious Observance must read the information contained in the following PDF. All requests for Religious Observance must be submitted to the Exams Office by the deadline date (see Deadlines to Apply below), and are authorized by the Office of Faith and Spiritual Life.

Religious Accommodations - Frequently Asked Questions (266 KB)

To request a Religious Observance exam accommodation, please complete the Exam Conflict Application found in the Making an Exam Conflict Application tab below. Students whose application has not been approved will be notified by email. Students whose application has been approved will receive an exam accommodation notice by email with the details of the accommodation.

Exchange Students

All exchange students whose first language is NOT English can apply to the Exams Office for an extra ½ hour of time to write final and mid-year exams. Students are also allowed to bring in one (1) paper language translation dictionary. Electronic dictionaries are NOT permitted.

If you would like to apply, you must complete the Extra Time request form.


Students must have each instructor sign for their course, then have the Associate Dean (or designate) sign the completed form. Return it to the Exams Office (Gordon Hall, Room 110) by the following dates:

  • November 7 (December exams)
  • March 8 (April exams)
  • June 7 (Spring & Summer exams)

The deadline dates are firm. No applications will be accepted after the deadline date.

Making an Exam Conflict Application

Individual arrangements are made for each student.

In order to make arrangements regarding an exam conflict, a student is required to complete an Exam Conflict Application and submit to the Exams Office by the firm deadline date (November 7, March 8, June 7).

The form can be obtained by clicking on the link below:

Exam Conflict Application (291 KB)

Time Zone Accommodations

If you are located in a time zone outside of Eastern Standard Time (EST), you may be eligible for time zone accommodations for some or all of your exams. Students are expected to write between 8am and 10pm their local time. If your exam schedule results in an exam outside of this period in your local time zone, please read the following:

  • Some assessments will have a window of availability, meaning you can schedule or begin your exam during a preferred time on your own without needing to apply for a time zone consideration (e.g. any exams via Examity can be scheduled in a 30-36 hour period)
  • Some assessments will have a secondary exam time for students in alternate time zones
  • Some assessments will be individually rescheduled based on your time zone

Not all exams are eligible for a time zone accommodation through the Exams Office. If your exam is not eligible, this may be due to 4 possibilities:
1. Your exam has a window for completion of 12 hours or more and therefore time zone accommodations are not necessary. The following exams in April 2021 have a window of 12 hours or more

If you have a legitimate time zone concern that is not resolved by the exam window, please contact the Exams Office ( by March 8.
2. Your instructor/faculty is responsible for time zone accommodations for your exam. Time zones for the following exams in April 2021 are being managed by the instructor or faculty

If your exam is listed, please review any communication (e.g. email, onQ announcements, etc.) from your instructor or faculty and follow the process they have provided. If you are still unsure of how to request your time zone accommodation, please reach out to your instructor or faculty.

3. Your exam is an untimed assessment that is not subject to time zone constraints.

4. Your exam is not listed in SOLUS and your instructor is responsible for all aspects of the exam, including time zone accommodations. Please review any communication (eg. email, onQ announcements, etc.) from your instructor and follow the process they have provided. If you are still unsure of how to request your time zone accommodation, please reach out to your instructor for further assistance.

If you have a SOLUS-listed exam that requires time zone accommodation, please complete the survey at no later than March 8. No late applications will be accepted.

Deadlines to Apply

The deadlines to apply for an official exam conflict are as follows:

  • November 7th for Fall (December) exams
  • March 8th for Winter (April) exams; and,
  • June 7th for Summer (June/July/August) exams