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Queen's University




Updating Your Contact Information


While you are a student at Queen's, you may change addresses many times. What will not change is our need to be able to contact you.

Your e-mail address is one means of getting important information to you, but many times it may be necessary to contact you either by regular mail or by phone.

The University relies on whatever information is listed under 'Primary Address' in your SOLUS profile. If this is out of date, there is a good chance that you will not receive important information from us.

Updating your 'Primary Address' and telephone number in SOLUS is quick, easy, and necessary to ensuring that you get what you need and in a timely manner.

  • Changing your Address





    Contact information, including mailing addresses, e-mail, and telephone numbers can be found in the 'Personal Information'section of the main SOLUS page.


    Changing this information is as simple as either clicking on the hyperlinked label, or selecting a category from the 'other personal...' dropdown menu.









    You will be taken to a section where you can either edit your current mailing address, or select one of the above tabs for the information you wish to revise.


    If you have found the information you wish to update, click on the 'Edit' icon.








    In this screen, you will see various entry fields with the existing address on file.


    Simply change each field (where applicable) with the up-to-date information and click on the 'OK' icon below.





    This screen will require you to confirm the changes made.


    You will also be given a choice as to the date that the changes will take effect (if you are planning a future move). Please note that this date automatically defaults to the current date if not adjustments are made.


    If you are satisfied with the changes, click on the 'Save' icon.










    A screen confirming that the changes to your address have been made will appear.


    By clicking on the 'OK' icon, you will return to the Addresses screen (Image #2 in this section).


    From there, you may navigate to other sections of SOLUS that you choose.

    Maintaining an accurate and up-to-date listing of contact information in SOLUS is recommended. Information listed in SOLUS is used by the University for the provision of student online services, and inaccurate details may result in delays in service.


    For questions related to the SOLUS Student Center, please e-mail 



Kingston, Ontario, Canada. K7L 3N6. 613.533.2000