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Queen's University
 

Fee Policies

Fee Approval

The Board of Trustees reserves the right to make changes, without notice, in the scale of fees. If fee changes are approved after publication deadlines, every effort will be made to notify students affected. However, lack of notification does not exempt a student from paying the appropriate fee. Normally, fee increases, if applicable, become effective May 1st each year. Acceptance of fee payment does not necessarily imply acceptance of registration.

Changes in Fee Assessment

While every effort is made to avoid errors in fee assessment, should an error occur it will be corrected and every effort is made to attempt to notify affected students. However, lack of notification does not exempt a student from paying the appropriate fee.

Overdue Accounts - Senate Policy on Student Debtors

As of January 31 for the fall and winter academic session and August 31 for the summer term, outstanding accounts will be considered overdue and will be subject to the Senate policy governing overdue accounts;

Any student with an overdue debt with the University will not be permitted to register or to receive examination results, official transcripts, or grade reports until the outstanding account is settled in full or until an acceptable arrangement for settling the account is made by the department(s) concerned.

In no case will a diploma be released to a student with an outstanding debt with the University.

In addition, annually, by mid-March, overdue accounts from the preceding summer term and fall and winter terms will be placed in the hands of a collection agency and future registrations will required full payment of tuition by certified means at the time of registration.

Service Charges

A service charge, (prime + 3%), will be applied on any account balances on the 15th day of each month, with the exception of September.

Undergraduate students receiving OSAP will automatically receive a waiver of service charges up to 40% of their overall OSAP entitlement conditional on students processing their first OSAP installment.  Please note changes to an OSAP assessment will also change the amount of the service charge waiver (i.e. reducing course load, opting out of student activity fees, etc.) .  OSAP information is received regularly from the Ministry of Training, Colleges and Universities and updated on SOLUS to provide the most recent OSAP information.

Out-of-province undergraduate students receiving government assistance may apply for a waiver of service charges up to the amount of their second instalment. Students should bring proof of the amount of assistance to the Student Awards Office. If proof is not available, students may apply for a retroactive waiver of service charges. See example below.

Example: If the 2nd term instalment is known to be $3,000, service charges will be applied only on any balance over $3,000. After 31 January. service charges will accrue on the total outstanding amount.

Refunds

Students with a credit in the student account at mid-February will be issued a refund automatically. It is not necessary to make a refund request. Please direct questions about fee refunds to 613-533-6894 .

See the Fee Refund Schedule for more details.

Returned Payments

Once a payment has been returned from the bank for any reason, a $40.00 service charge is applied. If the return was caused by a bank error, a letter from the bank will rescind this restriction, but not the service charge. On request, the Office of the University Registrar will issue a receipt for the service charge in the event you wish to seek reimbursement from your bank. Appeals to rescind the restriction will be considered after 12 months have passed. Appeals, in writing, should be directed to the Office of the University Registrar (Records and Services), Queen's University, Kingston, Ontario K7L 3N6.

Tuition Fee Assessment

Please see the the Tuition Assessment Table.

Definitions

Total1 fees normally comprise:

  • Tuition fee (program or course assessed)
  • Student assistance levy2
  • Student activity fees, mandatory and optional
  • Faculty society fee
  • Other faculty-specific fees
  • Residence fees, where applicable

1 Separate from the total fees referred to above and once classes begin, students may be required to pay, to the sponsoring department, fees for course-related materials, safety equipment and field trips (See Faculty Calendar for details)

2 All students will be assessed a student assistance levy. Revenue from the levy will help improve existing scholarship and student assistance programs, fund the summer work experience program and generally support the learning environment.

Fee schedules showing total fees

1 Applies to Canadian citizens, Permanent Residents/Landed Residents, exempt International Students and Native Persons as identified in the Ontario Operating Funds Distribution Manual section 5.1.3.

Tuition fee covers the following program-related items

  • registration
  • laboratory fees where applicable
  • library and examination fees for undergraduate students, with the exception of supplementary exams
  • convocation

The Student Fee Account and SOLUS Fee Summary

The student fee account is the account to which all tuition and residence fees are charged and all bank payments are credited. Up-to-date tuition and residence fee balances are available on-line on SOLUS. Outstanding accounts with other departments of the University, e.g., Library, are also shown on the SOLUS fee account.The responsibility for knowing the current account balance from SOLUS rests with each student.

The University does not issue invoices or fee statements.

What the SOLUS fee account tells you:

  • charges for tuition, residence, etc.
  • credits for payments, dropped courses, opt-outs, etc. They are indicated by ( ) around the figure.
  • balance owing: the sum total of all charges less credits
  • deferred amount: funds that the University is aware are coming, e.g., OSAP, Debit Memo
  • balance due: amount owing over and above any deferred amounts. Service charges apply to this balance.
  • debts from other departments

Tuition and Fee Appeals

Before appealing to the University Registrar’s Tuition and Fee Appeals Committee, students must exhaust their opportunities to appeal to the unit that assessed the fees in question. The University Registrar’s Tuition and Fee Appeals committee is called on to make decisions regarding second-level appeals of tuition, student fees and all other administrative fees charged by the University. The committee focuses on cases that fall outside of current precedents.  Therefore, the first-level of an appeal must initially be reviewed, and a decision made, by the office that assessed the fee.  If, for example, a student wishes to appeal their tuition or student fees, the student must first complete an Appeal of Tuition Fee Amendment form and submit it to the Office of the University Registrar.   If the appeal is regarding a charge for HCDS services, then the initial appeal must first be heard by that office, etc. 

An appeal to the University Registrar’s Tuition and Fee Appeals committee will only be considered after the initial appeal has been denied. The Committee does not hear appeals denied on the basis of a standing precedent by the office assessing the fee. The committee will only hear appeals based on an appellant providing new information or showing that an error was made by a department that resulted in fees being posted inappropriately. Normally, only currently registered students may appeal tuition and fees. 

An appeal to the University Registrar’s Tuition and Fee Appeals Committee must be commenced within 12 weeks of the negative decision of the office assessing the fee. Appeals to the University Registrar’s Tuition and Fee Appeals committee must be submitted in writing (with all appropriate documentation) to toni.ferguson@queensu.ca  or faxed to the attention of Ms. Ferguson at (613) 533-6409 . Appellants will not normally be permitted to make in-person presentations to the committee.  The Chair of the committee will communicate the decision to the appellant within 10 business days of the meeting where the decision was made. 

The decisions of the committee are final.

 

 

 

Kingston, Ontario, Canada. K7L 3N6. 613.533.2000