University Registrar

OFFICE OF THE

University Registrar

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Welcome to the Office of the University Registrar’s website

Here you will find information and resources on Registration, Tuition and Fees, Graduation / Convocation ceremonies, using the SOLUS Student Centre, as well as other services to students, alumni and staff.

Canada Day Closing

Please note that the University will be closed on July 1, 2 and 3. Staff in the Office of the University Registrar will return to working remotely on July 6th. 

We would ask that you please direct your questions as follows:

We appreciate your patience as it will take a few days for staff to respond to all enquiries submitted while we are closed. 

Updates for online services can be found at: http://queensu.ca/registrar/forms/doc-request  

Information on ordering Official Transcripts can be found at: http://queensu.ca/registrar/transcripts/ordering

 

Coronavirus (COVID-19) pandemic – Current Services and 2020-21 Dates and Deadline Adjustments

The Office of the University Registrar (OUR) is here to provide service to you.

We continue to offer online and remote service delivery to help reduce the global spread of the COVID-19 virus.

Our commitment to provide support to you remains our priority during this time and our core operations will continue.  As many staff within the OUR are working remotely, we would ask that your inquiries be directed as follows:

If you need a completed form (e.g. Verification of Enrolment required by an RESP provider to access funds) or letter (e.g.  degree certificate) from us, go to our Document Request page for easy instructions.

We are regularly updating our website and will be adding “how-to” videos to help you get what you need as quickly as possible.

Please continue to monitor the Queen’s University’s COVID-19 webpage (https://www.queensu.ca/covidinfo/) for the most up to date information.

 

Fall 2020 Process Changes and Deadline Adjustments
 
In response to operational changes at the university due to the ongoing global pandemic, the university has implemented initiatives and process changes to help smooth out tuition and fee payments, awards disbursement and registration processes for students. These changes include:
  • Extending the Fall 2020 tuition payment date to September 30 from Sept 1, as course registration is happening in August instead of July. This also consolidates due dates for fall term payments  - On September 30, all tuition and fees will be due, including fall residence fees.
  • Extending fall course drop dates, without financial penalty, to week 8 in the fall term, recognizing the need to provide students more time and flexibility to settle into the term and adjust to the impacts of remote course delivery on their academics: http://queensu.ca/registrar/resources/sessional-dates
  • Maintaining all entrance bursaries and in-program awards that take into account living expenses, even if they were awarded with an assumption that students would not be living at home.  See: https://www.queensu.ca/studentawards/covid-19-important-financial-aid-related-information-and-updates-2020-21-prospective-first-entry
  • Distributing all financial awards per term, instead of annually. This aligns with tuition deadlines and OSAP allocations, and will help maximize clarity regarding student accounts on a per-term basis.
  • Raising the maximum ‘outstanding balance’ allowed on a student account from $50 to allow students to register for courses with debt, recognizing that financial circumstances for students are more uncertain.
  • Currently withholding monthly interest fees on unpaid balances.
  • Currently waiving the $150 late fee on overdue accounts
  • Temporarily revising withdrawal and readmission processes to assist graduate students who could not work on degree requirements for Summer 2020 term, and instituting more flexible deadlines for disbursement of all internal funding related to graduate student research.More information can be found at: https://www.queensu.ca/sgs/summer-fall2020

 

Inclusive Queen's

Queen’s students, faculty, and staff come from every imaginable background. Learn about the resources, programs, and new initiatives that are helping us to build a campus that embraces diversity and empowers all members of our community to thrive at Queen’s.

https://www.queensu.ca/inclusive/

Indigenous Student Self-Identification at Queen's

Students with Indigenous ancestry can fill out the self-identification information at any point during their time as a student at Queen’s via the SOLUS Student Centre

For more information, contact the Four Directions Indigenous Student Centre

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