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Queen's University

Appointment "No Show" Policy

Clients who fail to come to a scheduled appointment (including intake, testing, feedback) will be charged a $200 no show fee. All clients are made aware of the no show policy at a variety of times during their contact with the Centre:

  • It is always explained by the assistant to the director when new clients book their intake appointment
  • It is outlined on the information sheet given to all the clients
  • It is included on the bottom of all the appointment slips

Clients wishing to appeal this fee and request a fee waiver on the basis of extenuating circumstance should be referred to a member of senior staff. The purpose of this fee is to ensure accountability on the part of the client as an active participant in the assessment process and to ensure effective use of an important resource in the post-secondary and community environment.

Image: Ontario Government logo

Funding for RARC has been generously provided by the Ministry of Training, Colleges and Universities.

Mackintosh-Corry Hall, B100
68 University Avenue
Queen's University
Kingston, ON K7L 3N6

Phone: (613) 533-6311
Fax: (613) 533-6564