Physical Plant Services

Parking

 

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Regulations

Jurisdiction

These regulations are issued under the authority of the Department of Physical Plant Services, and apply to all parking areas owned or leased by Queen's University. All persons using University parking facilities are subject to the regulations detailed on this page.

Parking permits are required for all Queen's surface lots and Queen's designated on-street parking from 0700 hours to 1600 hours, Monday through Friday inclusive, with the exception of statutory holidays.

All vehicles (including trailers, boats etc.) owned or leased by the University which are parked on Queen's permit parking areas anytime between the hours 0700 hours and 1600 hours Monday – Friday inclusive are required to have a valid parking permit. Wherever possible, Departments should make arrangements for off-campus parking for vehicles not in use.

All vehicles parked on a Queen's parking lot or designated on-street parking are subject to the parking restrictions and enforcement provisions outlined on this page. All vehicles parked on Queen's parking areas must be operational and possess valid vehicle registration.

Parking Permits

A parking permit is the authorization granted by the Parking Office for the person in whose name the permit is registered to park a motor vehicle in a Queen's surface parking lot or designated on-street parking space in accordance with these regulations. The issuance of permits is restricted to one per applicant and only one permit will be issued for each fee paid. Each permit will bear a number for identification purposes.

All parking permits are issued by and remain the property of Queen's University. They are intended solely for the use of the person to whom they are issued and transfer by sale or exchange renders the permit invalid.

A parking permit guarantees the holder space to park his/her motor vehicle in an appropriate space but does not guarantee parking in any particular lot or location. Parking permits are not valid at parking meters.

The permit holder may cancel their permit at anytime by returning the permit to the Parking Office.

Permit holders must inform the Parking Office of any changes in the information provided on their application form (address, phone number, licence plates, etc.).

Types of Parking Permits

Main Campus Permits

Main Campus permits (RED) are valid for as long as the holder wishes to retain it. Each year permit holders will be advised of any rate increases (usually effective September 1) and changes to the parking regulations.
Main Campus Permits are valid on all surface parking areas controlled by the University and on all West Campus parking lots.

West Campus Permits

For the current parking year, West Campus permits will be valid for the period 1 May to 30 April. West Campus Permits are valid only on the parking lots north of McArthur Hall. West Campus Permit holders who have renewal privileges will be invited, by mail, to renew their permit for the upcoming parking year.

West Campus Permits are not valid on Main Campus. The parking lot to the southwest of McArthur Hall (adjacent to Union Street) is reserved for Pay and Display (short-term) parkers. The smaller lot is valid for Main or West Campus permits only.

Summer Permits

A limited number of weekly summer permits will be sold in the summer months (valid for weeks between 1 May to 31 August) for parking lots on Main Campus.

One-Day Permits

One-day permits can be purchased using the visitor one-day parking permit request form found on the parking website. The permits must be scratched out for the day/month/year that is applicable. One-day permits are valid for parking lots on Main or West Campus.

Proper Display of Permits

Permits are a hanging tag that must be displayed in a manner that can be completely visible from outside the vehicle. Notes of explanation left on the windshield will not be accepted in lieu of a permit.

Cancellation of Permits

The permit holder may cancel permits at any time by returning the permit to the Parking Office. Stop payment on cheques does not constitute cancellation, and permit holders who use this method will be held liable for payments until the Parking Office receives formal notification of permit cancellation. Refunds for cancelled permits will be made when the permit is returned to the Parking Office, or evidence is produced at the Parking Office proving that the permit has been destroyed.

Staff members on leave (sabbatical, maternity, L.T.D.) may arrange to temporarily cancel their parking permit for the period that they are away. These arrangements must be made in person at the parking office. A refund will be made for the period of cancellation.

One-day permits are not refundable if they have been dated.

Lost or Stolen Permits

Permits, which are lost or stolen, must be reported to the Parking Office immediately. Such permits are invalid. Replacement permits may be obtained upon payment of an administration fee of ten dollars ($10.00).
If a lost or stolen permit is subsequently found, it must be returned to the Parking Office immediately. Use of a permit, which has been reported as lost or stolen, is considered to be a fraudulent use of a permit and may result in a fine or the withdrawal of parking privileges.

Change of Permit-holder Information

Permit holders must inform the Parking Office of any changes in the information provided on their application form.

Application for Parking Permits

Eligibility

All University employees, registered students and persons who work in University-owned buildings may apply for a parking permit.

Application Procedures for Current Permit Holders

Parkers who have a valid renewable Main Campus permit (Red) will be advised each May about any changes to the parking program including rate increases.

Permit holders are reminded that they must inform the Parking Office of any changes in the information provided on their application form.

Applications Procedures for New Applicants

Eligible individuals may apply for a Main Campus parking permit will be considered on a space available basis according to the stipulations outlined on the Permit Rates page. Application forms are available on the parking website.

Applicants are requested to provide all the information requested on the application form. Failure to do so may result in the application not being processed.

Applications are kept on file until applicants are successful in receiving a parking permit, or request to have their form removed.

Persons who are appointed to a full-time continuing position during a parking year (1 July to 30 June) will be issued a temporary permit for the balance of the year, providing that there are permits available, and that they do not live in the zone 3 (see maps below). However, he/she will not have automatic renewal privileges.

Issuance of Parking Permits

All permits will be issued on a space available basis.

New applicants who live in Zone 1 or 2 (see below) are eligible to apply for a main campus parking permit.

  • Zone 1 - Area outside of Zone 2 and 3. See attached map showing boundaries.
  • Zone 2 - See attached map showing boundaries.
  • Zone 3 - Core Zone. Permits issued to successful zone 3 residents will be issued for one year only and are not automatically renewed.

Map of the permit regulation zones.Map of zone 3, the core permit regulation zone.

Special Needs

Faculty, staff and students who have an Ontario Accessible Parking Permit issued by the Ministry of
Transportation may be issued a parking permit regardless of their zone of residence. Students requiring parking and do not have an Ontario Accessible Parking Permit must have their application endorsed by the Special Needs Office at Health Counselling and Disability Services.

Parking Areas and Parking Restrictions

Permit holders may park in the areas designated below, appropriate for their type of permit, and subject to the restrictions outlined in this section.

Parking Lots/On-Street Parking Locations

Map of main campus parking locations and shuttle route.Map of west campus parking locations.

Restricted "No Parking" Areas

Vehicles must not be parked in "No Parking Areas", in driveways, on lawns, on fire access routes, patios, fields, footpaths or sidewalks. Fire exit doors must not be blocked.

The Parking Regulations apply to restricted areas twenty-four hours per day and seven days per week, and offending vehicles will be ticketed and/or towed.

Queen's parking permits are not valid on KGH, Community Housing or KCVI parking lots.

Reserved Accessible Parking Areas

The parking regulations apply to reserved accessible parking areas twenty-four hours per day and seven days per week and offending vehicles will be ticketed and/or towed.

Service Areas

Signed service areas are provided for the use of service and delivery vehicles making deliveries and unloading equipment to Queen's departments. Vehicles without a Service Area permit may park in a Service Area for a maximum of fifteen minutes. Vehicles parked in these areas for a period of time exceeding fifteen minutes require a Service Area permit. Any company that has a contract with Queen's University is eligible to receive a service area permit. Service area permits are restricted to a maximum of two per company and are valid only on clearly company vehicles (some exceptions may apply). Vehicles with a Service Area permit are allowed to park in a signed Service Area only (no restrictions on time) as long as their Service Area permit is clearly displayed. Service Area permits are valid only in the vehicles to which they are assigned. Service Area permits are not valid on any on-street permit parking or on any surface lot.

Service area permits remain the property of Queen's University, and may be reclaimed by the owner due to improper use.

Snow Removal Conditions

From 1 December to 31 March inclusive (including vacation periods), vehicles parked on surface lots or on-street permit parking between midnight and 0700 hours will be towed without warning if, in the opinion of the Parking Manager, they impede snow removal operations.

Lot Full Conditions

If a parking lot or on-street parking area is filled to capacity, permit holders should proceed to another area where space is available.

In the event that all surface lots and on-street permit parking are full, permit holders may park in the underground Parking Garage for that day only at no charge. It is emphasized that in order to park in the underground Parking Garage under these conditions, permit holders MUST obtain "LOT FULL" card from the Parking Garage attendant in booth as official authorization.

Parking for Visitors and Guests to Campus

Parking for Visitors

Parking for visitors to the Main Campus of Queen's University is available in the underground Parking Garage (corner of University Avenue and Stuart Street), the Queen’s Centre underground Parking Garage (entrance off Division Street) as well as pay and display parking areas. Visitors to West Campus may park in the Pay and Display area south of McArthur Hall. Parking permits are not valid at any of the pay and display parking areas.

Parking for Conference and Seminar Delegates

Conference organizers may purchase daily parking permits for conference and seminar delegates on a space-available basis. Conference and seminar co-coordinators should notify the Parking Office well in advance of the event so that the permits can be ordered. Conference permits are only valid in the Tindall Field surface parking lot located at the corner of Union and Albert Street.

Parking for Special Events

All requests for special arrangements for parking (e.g. for Convocation, Alumni Weekend, Special Events etc.) must be made to the Manager, Parking, and endorsed by the Office of the Vice-Principal (Operations and Finance).

Enforcement of Parking Regulations

Vehicles, which are parked in violation of any aspect of these Parking Regulations, will be ticketed and/or towed and impounded by a commercial towing company. In addition, repeated violations of the parking regulations, improper or dishonest use of parking permits, failure to pay fees etc. may result in fines and/or the withdrawal of parking privileges.

Improper Parking

In addition to adherence to the regulations and restrictions outlined elsewhere in this document, vehicles parked on Queen's surface lots or designated on-street parking must be parked between the two yellow lines that designate a proper parking space. Vehicles improperly parked will be ticketed and/or towed.

Campers, trailers, boats, etc. parked on any parking lot or on-street permit parking area without permission of the Parking Office will be ticketed and/or towed away.

Note that vehicles in violation of the provisions on this page will be ticketed and/or towed away without warning.

Improper Use of Permits

In addition to the regulations and restrictions outlined elsewhere in this document, vehicles parked on Queen's surface lots or designated on-street parking must bear a valid and properly displayed permit between 0700 hours and 1700 hours, Monday through Friday inclusive, with the exception of statutory holidays.

Lost or stolen permits, which are subsequently found, must be returned to the Parking Office immediately. Use of a permit, which has been reported as lost or stolen, is considered to be a fraudulent use of a permit.

Other fraudulent uses of a permit include use of a permit, which has been issued to another individual, use of a forged permit, or use of an invalid permit.

All cases of fraud or misuse of parking permits will be referred to the Associate Vice-Principal (Operations and Facilities) for action and may result in a fine and/or the withdrawal of parking privileges. For use of an invalid, lost or stolen permit, the minimum penalty usually will be a fine equivalent to the monthly parking permit fee multiplied by the number of months since the permit was declared invalid, lost or stolen. Penalties for use of another's or a forged permit will be decided on a case-by-case basis. In addition, vehicles displaying improper permits may be ticketed and/or towed.

Withdrawal of Parking Privileges

Repeated violations of the Parking Regulations, improper or dishonest use of parking permits, failure to pay fees etc. may result in the withdrawal of parking privileges. Parking permits are the property of Queen's University, and may be reclaimed at any time by the Parking Office due to improper use.

Payment of Parking Tickets

Under By-Law 99-166 and 24-19 (2) of the City of Kingston, Queen's and Parking staff may issue parking infraction notices from the City for violations of the Queen's parking regulations.

All tickets must be paid at the City of Kingston Parking Office at:

City Hall,
Ontario Street,
Kingston, Ontario.

For parking infractions, vehicles will normally receive a tow warning on receipt of a second ticket and will be towed following a third ticket. Exceptions to this include cases of violations of the restrictions outlined earlier on this page, and fraudulent use of a permit, which may result in towing without warning.

Recovery of Impounded or Immobilized Vehicles

Vehicles subject to impoundment as a result of a breach of these regulations, will be removed to a commercial impound area where they may be claimed upon payment of a towing fee plus any accumulated storage charges as set by the operator of the commercial impound area. Information about towed vehicles may be obtained by calling 613-533-6979 (0800 to 1600 hours) or 613-533-6080 (after 1600 hours).

Appeal Procedures

Any person wishing to appeal a ruling concerning the application of the Parking Regulations should address the appeal in writing to the Parking Manager, Rideau Building, Queen's University.

Any person wishing to appeal the issuing of a parking ticket for a violation of Queen's parking regulations may bring it to the Parking Office and complete an appeal form or complete an appeal form available on the Physical Plant Services website under requests. The Parking Manager will consider the appeal and either void the ticket or return the ticket to the person who received it with an explanation of the Regulation that was violated. The appeal must be submitted to the Parking Office within five (5) working days of the date that the ticket was issued otherwise the ticket cannot be voided.

Permit holders with a valid parking permit are entitled to two tickets voided per parking year (1 Sept to 30 August). Tickets for no parking areas, no pay and display permit, expired pay and display permit, or for parking in accessible parking space will not be voided. Any additional tickets will be the responsibility of the permit holder.

Any person wishing to appeal a ruling made by the Parking Manager may do so in writing to the Associate Vice-Principal (Operations and Facilities) within five (5) working days of the date of the ruling.

Any person wishing to appeal a ruling made by the Associate Vice-Principal (Operations and Facilities) in the case of fraud or misuse of a parking permit may do so in writing to the Vice-Principal (Operations and Finance). The appeal must be submitted to the Vice-Principal (Operations and Finance) within five (5) working days of the Associate Vice-Principal's decision.

Parking Safety

General Security Measures

  • Call Campus Security (533-6111) if you see suspicious persons/activity on any parking lot.
  • Check all four tires before unlocking your vehicle.
  • Always look in the back seat of your vehicle before unlocking it.
  • Be aware of the location of the EMERGENCY phone closest to where you park.
  • Never lend keys to persons you do not totally trust.
  • Lock your vehicle door as soon as you and your passengers are seated.
  • Ensure all windows are closed and doors are locked after parking your vehicle.
  • Keep a photocopy of your vehicle registration and description of your vehicle in a safe place.
  • If you have a choice, park in a well-lighted, busy section of the parking lot.
  • Do not leave parcels, luggage, valuables etc. on the seats or in full view inside your vehicle, use your trunk.

Gas Leaks

If a vehicle is leaking gas on University property an attempt will be made to locate the owner of the vehicle immediately. If the owner of the vehicle cannot be located the vehicle will be towed and impounded by a commercial towing company at the owner's expense.

Motorcycle Parking Regulations

Motorcycles cannot be parked on Queen's permit parking areas (lots or on-street parking) and as such, parking permits are not issued for motorcycles. There are several locations on campus provided specifically for motorcycles, and are signed accordingly. The locations specified for motorcycles are available from the Parking Office (2nd floor Rideau Building). Please note that motorcycles may park only in designated areas and are not allowed on patios, roadways, sidewalks, or lawns and are subject to the enforcement regulations outlined on this page.

Bicycle Parking Regulations

Message from the Manager

The Queen's Parking Regulations for Bicycles are designed to provide the best possible bicycle parking service to the University community. To do so, the Department of Physical Plant Services endeavours to:

  • Ensure that bicycle riders have space to park by providing proper bicycle storage racks.
  • Ensure that parked bicycles do not create a safety hazard or impede pedestrian or motorized traffic on campus by removing and impounding improperly parked bicycles.
  • Maintain bicycle parking racks in good physical condition including the removal of snow as quickly as possible.
  • Ensure that effective personal safety measures are maintained, including lighting and emergency phones.

Comments about our bicycle parking program are most welcome.

Donna Stover
Manager, Parking
Email: stoverd@queensu.ca
Phone: 613-533-6979

General Information and Jurisdiction

Staff and students who ride bicycles on campus are asked to park their bicycles properly. A variety of stands and storage racks are provided throughout the campus for proper bicycle parking.

These regulations are issued under the authority of the Department of Physical Plant Services, and apply to all areas owned or leased by Queen's University. All persons bringing a bicycle to Queen's University campuses are subject to the regulations detailed in this document.

Bicycle Parking Areas and Restrictions

Bicycle parking is permitted only in areas designated by stands/racks specifically provided for storing bicycles and/or the presence of signs identifying an area as a bicycle parking area.

Map of bike rack locations.

Enforcement

Bicycles found in violation of these regulations may be removed and impounded by the Parking Office.

Impoundment

Bicycles will be impounded if found parked in the following areas:

  • On or against access ramps including on the outside of access ramp railings.
  • Attached to Emergency (Bluelight) telephone posts.
  • Attached to any tree.
  • Within two metres of a building entrance or exit.
  • On any stairway (inside or outside).
  • On any egress or ingress ramp.
  • On any loading dock.
  • Attached to or beside any handrail or door.
  • Inside buildings.

Not withstanding the above, any bicycle that is parked so as to create a safety hazard, or to impede traffic is subject to impoundment.

Bicycles that are impounded will be tagged and stored in a compound administered by the Parking Office. Impounded bicycles will be released to the owner upon satisfactory proof of ownership (description of bicycle) and payment of impoundment and storage fees.

After 90 days, unclaimed impounded bicycles will be surrendered to Kingston Police for disposal by public auction.

The University is not responsible for any damage or loss to locking devices or bicycles incurred during the removal and impoundment process.

Impoundment Fees

Impoundment and storage fees are as follows:

  • Impoundment Fee - $10.00 per bicycle
  • Storage Fee - $1.00 per day to a maximum of $50.00

Payment of all impoundment and storage fees must be made in the Parking Office in the Rideau Building between 0800 hours to 1600 hours, Monday - Friday.

Cheques are not accepted as payment for bicycle impoundment fees.

Impoundment and storage fees will be used by the University for the purchase of new bicycle racks.

Appeals

Bicycle owners may appeal (in writing) charges levied against them to the Manager, Parking, Rideau Building. Impoundment and storage fees must be paid prior to consideration of any appeal. Fees will be refunded if the appeal is successful.

Parking Safety

While on campus with your bicycle, make sure you follow general safety guidelines, including the following:

  • Call Campus Security (533-6111) if you see suspicious persons/activity near any bicycle racks.
  • Always lock your bicycle securely to a proper bicycle rack when on campus.
  • Be aware of the location of the EMERGENCY (bluelight) telephone closest to where you park your bicycle.
  • Do not leave parcels, valuables etc. attached to your parked bicycle.
  • When bringing your bicycle to campus at night, ensure that your bicycle has a functioning headlamp and reflectors, and wear reflective clothing.

Loss/Damage to Bicycles

The University accepts no responsibility for loss or damage to any bicycle however caused while on any University property.

The University is not responsible for any damage or loss to locking devices or bicycles incurred during the removal and impoundment process.

Carpooling Regulations

Message from the Manager

A new carpool program has been introduced to Queen’s University campus to encourage the reduction of single occupancy vehicle use. The benefits to registered participants include:

  • Sharing vehicle expense costs;
  • Reducing the amount of stress from driving alone;
  • The ability to use special parking permits for emergencies when they are required to bring their personal vehicle to campus;
  • Reserved parking spot.

Comments and suggestions about our carpool program are most welcome.

Donna Stover
Manager, Parking
Email: stoverd@queensu.ca
Phone: 613-533-6979

Regulations

Individuals who have self-identified a carpool group (minimum two people) do not have to register on the website, but should come directly to the Parking Office to complete a carpool application. Spouses and cohabitants that share the same address are excluded from the carpool program. Carpool permits are subject to all regulations under the parking regulations for motor vehicles.

To create a carpool, current parkers must be willing to surrender a valid parking permit and convert the remaining valid parking permit to a carpool permit. Permits are valid for the parking year 1 July – 30 June and must be renewed annually. A list of persons participating in the carpool must be supplied upon renewal.

Registered carpool participants may park in any reserved Carpool space, available on campus. Carpool members are not permitted to use the carpool reserved parking spaces when travelling to the Campus individually. The reserved Carpool spaces are reserved for registered carpoolers from 7:00 am to 9:30 am. Any Carpool space that remains vacant after 9:30 am, reverts to a regular parking space that can be used by any employee for the remainder of the day.

All vehicles using the transferable carpool permit must be registered with Parking Services. Carpool permits must be prominently displayed. If cars are rotated among the group, it is the carpool members’ responsibility to ensure that the permit is displayed on the vehicle that is driven to campus. Failure to display permit will result in ticketing of vehicle.

Only one registered vehicle in a carpool can be parked on the lots or on-street parking at one time with the carpool permit displayed. Each carpool will be issued three one-day permits per parking year. These one-day permits may be used if your carpool requires more than one vehicle on the lots or on-street parking at one time.

The fee for the Carpool permit would be the current permit rate which would be divided by the carpool members to reduce the cost per person.

Retiree Parking Policy

Revised Policy for Retiree Parking Permits

As you know, the issue of parking privileges for retirees performing unpaid services for the University has been the object of some discussion. What follows is based on consultation with the Retirees' Association, with Deans, with the Parking Office and within the VP (Operations and Finance) portfolio.

Retirees provide a variety of unpaid contributions to the University, including teaching and thesis direction, research, administration, and other services. These voluntary contributions are of significant benefit to the university community and it is appropriate that retirees not be charged for their parking when providing them.

However, the number of available parking permits is limited. For example, the current waiting list for a surface-parking permit is well over 300. At the same time, in the current financial climate, neither Departments nor Deans have the resources to purchase parking for retirees providing unpaid services. The following policy reflects these facts. Its goal is to recognize unpaid service to the University by retirees while maximizing the number of available permits and passes for all.

The policy distinguishes three cases:

  1. Retirees whose unpaid contributions to the University as defined above require their frequent and regular presence on campus (on the order of three days per week or more) over the entire year may submit a letter to their Dean, AVP (Associate Vice-Principal) or Director in which they provide details of the nature and duration of their presence on campus. If the Dean, AVP or Director is satisfied that the request is valid, he or she will communicate with the Parking Office, which will issue without charge an annual parking permit to the retiree. This permit is only for the use of the retiree and is not transferable. This arrangement may be renewed annually.

  2. Retirees whose unpaid contributions to the University as defined above require less frequent presence on campus (less than three days per week) or more frequent presence over only a part of the year may submit a letter to their Dean, AVP or Director in which they provide details of the nature of their presence on campus and the expected number of days per year on which this presence will be required. If the Dean, AVP or Director is satisfied that the request is valid, he or she will communicate with the Parking Office which will provide the retiree without charge with the appropriate number of daily parking passes. Each pass will carry the retiree's license plate information. The retiree may keep these passes in their vehicle and use them as required. They are for the use only of the retiree and are not transferable. This arrangement may be renewed annually.

  3. Retirees whose contributions to the University are remunerated will be expected to purchase parking passes in the same fashion as other paid faculty and staff.

This policy will be revised as appropriate in consultation with the Parking Office, the Vice-Principal (Operations and Finance), Deans and the Retirees’ Association of Queen’s.

Implementation

In order to implement the new policy, and to take account of the fact that not all current permits expire on the same date, retirees wishing to take advantage of the new system are asked to communicate with their Dean, AVP or Director at least one month before expiration of their permit. For example, those whose permit expires in January should write to their Dean, AVP or Director no later than November while those whose permit expires in July should write no later than May.

In writing to the Dean, AVP or Director, please use the following format:

Name of retiree:
Employee number:
Unit or units for which unpaid services are being provided:
Nature of services:
Duration and timing of services:

On receipt of these requests, Deans, AVPs or Directors will consider each case on its merits, possibly request additional information if they see fit, and if they approve the request will forward a recommendation to the Parking Office with a copy to the retiree. The Parking Office will then contact the retiree when the appropriate permit or passes have been prepared. Retirees will have the responsibility of picking these up at the Parking Office.

In the case where a Dean, AVP or Director recommends against provision of a permit or pass, or recommends a permit or pass for a period other than that requested, a reason for the decision will be provided to the retiree.

Retirees wishing to renew their application in subsequent years should contact the appropriate Dean, AVP or Director using the procedures described above.

Loss/Damage to Vehicles

The University accepts no responsibility for loss or damage to any vehicle or contents however caused while on any University surface lot or on-street permit parking area.