Queen's University

Rail company should take responsibility for their actions: Queen's University professor

2013-11-12

Rail company should take responsibility for their actions: Queen’s University professor

Queen’s University School of Business professor Tandy Thomas can comment on how Montreal, Maine and Atlantic Railway are handling the Quebec train derailment. Company chair Edward Burkhardt is defending the rail line’s safety record and people in Lac-Megantic are angry. He is planning to visit the devastated community today (Wednesday).

“When these tragedies occur, it’s imperative that all those involved take responsibility for the situation and do whatever they can to help the victims and insure nothing like this happens again in the future,” says Dr. Thomas. “Unfortunately, that hasn’t happened in this case --- there has been a lot of finger pointing, many thoughtless comments, and very little humility. It’s okay for companies to make mistakes - and consumers are very forgiving of companies that take responsibility for their actions and then try to fix them. Consumers, however, are not in any way tolerant of companies who focus more on limiting their legal liability than doing the correct moral thing.”

Please note Dr. Thomas is only available after 1 p.m.

To arrange an interview, please contact communication officer Anne Craig at 613-533-2877 or anne.craig@queensu.ca at Queen’s University News and Media Services Department in Kingston, Ont., Canada.

 

Follow Queen’s News and Media Services on Twitter: http://twitter.com/QueensuMedia.

Copyright © Queen's University
Kingston, Ontario, Canada. K7L 3N6. 613.533.2000
Last updated at 4:16 pm EDT, Fri August 29, 2014
iTunes is a trademark of Apple Inc., registered in the U.S. and other countries.