Queen's University

Wendy Lloyd

Wendy Lloyd, human resources learning and development specialist

Wendy Lloyd has positively impacted hundreds of staff members during her 42 years at Queen’s.

“It’s very rewarding to think that what I did played a part in people getting promotions and taking on new responsibilities,” says the human resources learning and development specialist.

Ms Lloyd retires from the ‘feel-good’ HR job at the end the month. Since assuming training responsibilities in 1987, she has designed, developed and delivered countless learning programs for staff and faculty with administrative responsibilities. Staff members also consult Ms Lloyd when they want to take academic courses at Queen’s.

After starting at Queen’s as a key punch operator in 1968, Ms Lloyd became a records clerk in the Human Resources department in 1981. Queen’s created a full-time training position six years later, and Ms Lloyd jumped at that opportunity.

For more than 20 years, she built the training department from scratch. Queen’s now offers a full slate of training opportunities as well as four certificate programs.

“When we decide to offer a workshop, we look at the skills that people need to be successful in their jobs,” she says.

Since news of her retirement began circulating, Ms Lloyd has received several emails recognizing her dedication to employee development. Much like the staff members she assisted, Ms Lloyd improved her personal skills to meet the demands of the position.

“When I first came into this field, I would work myself into a migraine just doing a 15-minute presentation,” says Ms Lloyd, who now leads dozens of workshops that can sometimes include up to 200 people.

She is also a testament to the tuition assistance program, having completed her BA in psychology while working at the university.

While the job offered many benefits and opportunities, Ms Lloyd valued the interactions with people the most. She will miss staff members coming up to her after workshops to tell her about the insights they gained from the session.

She plans to gradually transition to retired life. She will continue leading her workshops until her replacement is hired and trained.

With more free time, though, Ms Lloyd vows to enjoy every minute of autumn this year. She will continue to volunteer in the community and teach yoga.

People are invited to share a coffee and memory with Ms Lloyd on August 25 from 10 am to 11:30 am. The event will be held in the George Teves Dining Hall at the University Club.

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Last updated at 12:31 pm EDT, Tue September 2, 2014
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