Queen's University

Microsoft Office software available campus-wide


The current versions of the Microsoft Office Suite for Windows and Macintosh operating systems are now available to staff, faculty and graduate students through the university’s new campus-wide agreement. Negotiation of this agreement is part of the transition to an integrated email, calendaring, contacts and task management service.

“We didn’t want licensing costs preventing any department from using a fully supported application,” says Bo Wandschneider, Associate Vice-Principal (Information Technology Services) and Chief Information Officer. “The wider availability of this software is meant to encourage outliers – for example, those still using Eudora for email – to make the change so that they can enjoy the benefits of the integration features.”

ITServices is distributing the software electronically. Users can log in to the MyQueensU portal and find the “Microsoft Office Distribution” portlet to download the software on the Palette page.

The migration of all staff, faculty and graduate student email was successfully completed at the end of June. Approximately 15,000 accounts are now on the new email server.

Several Queen’s-specific courses are available to help users adjust and learn more about the features of the new service. Information about registering for a facilitated training session is available online and all course materials are available for download. In addition, a growing repository of email and calendar tutorials is now available on the ITServices website.

In addition to the IT Support Centre, three full-time summer students are “on duty” in the Emerging Technology Centre (ETC) to answer questions and guide staff and faculty through the transition to the new email and calendar service. The ETC, located in Mackintosh-Corry Hall B109, is open Monday-Friday from 8:30 am to 4:30 pm. For further support, contact the IT Support Centre at (613) 533-6666 during regular business hours, complete the online help form, or drop by the ETC.

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Last updated at 3:38 pm EDT, Mon September 1, 2014
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