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Queen's University

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Under Investigation


When the decision is made to move forward in a new direction or with a new service, or to make a significant change or upgrade to an existing service, an investigation process will be undertaken to define requirements and consider various application or infrastructure options. These investigations may take the form of a pilot project.



Currently Under Investigation:


Initiative Brief Description Start Date
Ida Deprovisioning The ITServices Desktop Assistant (Ida) is an application built in-house to retrieve, install, configure, and update Windows applications in use at Queen's. As other mechanisms for distributing software are now available, we will be phasing out Ida in favour of one or more of those options. 2013 (Q3)
Time Tracking Software With the implementation of the Human Resources PeopleSoft application, there is a growing interest across campus in time tracking software and how it might integrate with other University systems. Web TimeSheet by Replicon is software that ITServices currently uses. The Office of the VP (Research) is investigating a broader campus offering. 2012 (Q1)
Voice Over IP (VoIP) Pilot telephone sets installed in Dupuis and Fleming. 2011 (Q4)
Personal Videoconferencing Investigate alternative solution to our current for-fee videoconferencing service. 2011 (Q4)
Mobile Computing Exploration of how best to use mobile devices in higher ed. 2011 (Q4)
Unified Communications Considering how to integrate communications such as email, voicemail and instant messaging using a consistent user interface across multiple devices and platforms. 2011 (Q3)




Updated 2 August 2013


Kingston, Ontario, Canada K7L 3N6 613.533.2000