Please enable javascript to view this page in its intended format.

Queen's University
 

Conference Phone Tutorial

 

Startrek Phone Instructions (Wired Unit)

 

Instructions for Dialing Out

 

  1. Plug the adapter into an electrical source.
  2. Plug the telephone jack into the assigned jack # supplied in our email to the ITAdmin Rep or taped to the phone case.
  3. Press the "ON/OFF" button.
  4. Dial ‘9' then the first phone number.
  5. Once talking to current participant(s), tell them you are going to conference in the next person.
  6. Press the "FLASH" button to do this.
  7. When you get a dial tone, dial ‘9' plus the next phone number. If you are calling within the university, just dial the 5-digit extension.
  8. After the next person answers, press "FLASH" one last time to unite all callers.
  9. Repeat steps 5-8 until you have called all participants.
  10.  When the call is completed, press "ON/OFF" to turn off the phone.

Note: 6 callers, including yourself, is the recommended maximum.

 

Instructions for Receiving an Incoming Call

 

  1. Plug the adapter into an electrical source.
  2. Plug the telephone jack into the assigned jack # supplied in our email.
  3. Do not press the "ON/OFF"' button. It will be sitting in "hang up" mode.
  4. When the outside party calls the ‘dial in' number supplied in our email, the phone will ring. Press the "ON/OFF" button to answer the call.
  5. If you need to dial out to other callers, you can at this point, by following steps 5-8 above in the instruction for dialing out. The recommended amount would be up to 4 more participants.

Note: Only one person can call into the phone using the dial-in number provided. You can dial out to other callers if needed, but the incoming call must happen first.


If, when conferencing in a call, you reach voice mail and you need to hang up on that one call:

  1. If it is an Queen's University internal number: press #83.
  2. If it is an external number: press "FLASH" button, wait a moment then press the "FLASH" button again and dial "1187".

Startrek Phone with Expandable Microphones

 

The instructions are the same as above, only the "ON/OFF" is a "TELEPHONE ICON" button and the "FLASH" button is a "CONFERENCE" button instead.

 

Startrek Phone Instructions (Wireless)

 

Instructions for Dialing Out

 

  1. Plug the adapter from the base station (square box) into an electrical source.
  2. Plug the telephone jack on the base station into the assigned jack# supplied in our email.
  3. Press the "TELEPHONE ICON" button to turn on the phone.
  4. Dial 9+ telephone number.
  5. Once talking to current participant(s), tell them you are going to conference in the next person.
  6. Press the "CONFERENCE" button.
  7. When you get a dial tone, dial '9' + next phone number.  If you are call on campus, just dial the 5 digit extension.
  8. After the last person answers, press "CONFERENCE" button one last time to unite all callers.
  9. Repeat steps 5-8, until you have called all participants.
  10. When the call is completed, press "TELEPHONE ICON" button to turn off phone.

 

Instructions for Receiving an Incoming Call

 

  1. Plug the adapter into an electrical source.
  2. Plug the telephone into the assigned jack# supplied in our email.
  3. Do not press the "TELEPHONE ICON" button.  It is already in hang up mode.
  4. The outside party calls the dial-in number you have supplied them. Then press the "TELEPHONE ICON" button to answer it.
  5. If you need to dial out to other callers, you can at this point, by following steps 5-8 (as noted above).  The recommended amount would be up to 4 more participants.

 

NOTE:  Only one person can call into the phone using the dial-in number provided.  You can dial out to other callers if needed, but the incoming call must happen first.

If, when conferencing in a call, you reach voice mail and you need to hang up on that one call:

 

  1. If it is an Queen's University internal number: press #83.
  2. If it is an external number: press "FLASH" button, wait a moment then press the "FLASH" button again and dial "1187".

Kingston, Ontario, Canada K7L 3N6 613.533.2000