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Queen's University

Telephone Services

Services available are:

  • Telephone sets with direct-dial numbers (DID) or internal extensions
  • Call Display Sets
  • Handsfree Sets
  • Guest Mailboxes 
  • Long Distance
  • Voice Menu Systems
  • Call Centers
  • Headsets (wired and wireless)
  • Voice & Data Planning for major office moves
  • Telephone and Voice Mail Training
  • Telephone Service Consultation
  • On-Line Telephone & Email Directory Search
  • Getting Started


  • Queen's faculty and staff can request new service or changes to existing service through their ITAdmin Rep.

Additional Information

  • Hours of operation are from Monday-Friday 8:30 a.m. to 4:30 p.m (except holidays)
  • Telephone programming changes are completed within 3  working days.
  • Physical changes (moves, installs, disconnects) are completed within 5 working days.


Help & Support


  • Departmental or individual training sessions are available upon request.
  • Any questions, call 32001

Kingston, Ontario, Canada K7L 3N6 613.533.2000