Who Can Have It?
Queen's faculty and staff can request new service or changes to existing service through their ITAdmin Rep .
Are there any costs?
Services available include:
- Hours of operation are from Monday-Friday 8:30 a.m. to 4:30 p.m (except holidays)
- Telephone programming changes are completed within 3 working days.
- Physical changes (moves, installs, disconnects) are completed within 5 working days.
Service Level Objective
Please see the links below for Service Level Objectives:
Governing IT Policies
Users of this service are governed by the following policies, failure to comply may result, at a minimum, with suspension of service:
Help & Support
- Departmental or individual training sessions are available upon request.
- If you have any questions, call 32001.