Please enable javascript to view this page in its intended format.

Queen's University

Adding a BlackBerry to the Queens Blackberry Enterprise Server (BES) for Faculty and Staff 


Note:  BlackBerry 10 phones need to be configured for Active Sync in order to access Queen's email.


Device Configuration Steps – Warning:  the following screen captures may not accurately reflect your device due to variations in provider (ie; Telus, Bell, Rogers) modifications to the operating system.  If you need assistance finding Enterprise Activation settings on your device please consult your provider.




  1. Fill out the form at
    • You will get a confirmation of your new BES account and activation key including how to setup your BlackBerry for Enterprise Activation
  2. On your BlackBerry 
    • Select Options
  3. The Options menu will open 
    • Select Device
  4. The Device menu will open 
    • Select Advanced System Settings
  5. The Advanced System Settings screen will open
    • Select Enterprise Activation
  6. The Enterprise Activation screen will open 
    • text
  7. The Enterprise Activation screen will open
    • Enter your full email address
    • Enter the activation password you were sent upon confirmation of account creation  (see Step 1)
    • Click Activate
  8. The Activating your will be displayed 
    • The status of your activation will be displayed on this screen
  9. Once complete you will see the Activation complete screen 
    • Click the OK button
  10. The Restart is required screen will open
    • Click Restart Now
  11. Once the Restart is complete you will see the Messages folder displayed
    • You email in now in the Messages folder which will contain most communication on the BlackBerry.
    • There is also an icon that looks identical but is named Desktop.  That will contain only your email.

Kingston, Ontario, Canada K7L 3N6 613.533.2000