ITServices endeavors to support the use of handheld and mobile devices for use on Queen’s Campus. We will provide support for these devices with documentation where possible. Due to variations in device operating systems because of manufacture modifications, there will be times when ITServices will provide referrals to vendor online support, or vendor email/phone support.
The following operating systems are supported:
Referral Support will be provided for devices using:
Registration and basic troubleshooting for connectivity to the campus wireless network is supported, as well as configuration for the following:
Note: If you are unsure of which email service (JES or Exchange) that you use, you can Check the Status of Your Account.
The following services are not supported: