The Streaming Service provides account owners with the ability to upload video and audio files using a web browser into a “library”.
Each account space is referred to as a library. This is an area where files can be uploaded and managed, including determining publishing and viewing permissions. Each account owner is responsible for the content and permissions assigned to that library. There are two library types: Personal and Departmental.
All faculty and staff are entitled to a personal library. A personal library includes 15 GB of storage space. The owner of a personal library is the individual for whom the account was created.
A departmental library includes 25 GB of storage space. Department Heads are responsible for the departmental library and may, at their discretion, assign a delegate to administer the space. Please note, additional fees may apply for Ancillary Departments and ad hoc groups.
Accounts are available to all active Queen’s faculty and staff with a valid NetID as well as University-affiliated departments.
The basic service as described above is centrally funded. Additional storage space is available (fees may apply).
Account owners are encouraged to keep data space usage to a reasonable level. Library owners will be notified when they are close to exceeding quota (at or near 90% of quota used). They will be granted a one-week grace period (based on time stamp of email notification) to reduce the content in the library or acquire additional storage space. Failure to comply may result in suspension of account.
Log in with your NetID to stream.queensu.ca. This will automatically create an account for you.
You can delete the content of your library at any time. If you wish to transfer ownership of the content in your personal library to another Queen’s faculty or staff member who meets eligibility requirements, please complete the online help form.
When an account owner is no longer eligible for this service, the library will be removed from the streaming server and archived for a period of one year at which time the content will be deleted.
Responsibility for departmental libraries will transfer from one Department Head to the next unless ITServices is notified otherwise. Your ITAdmin Rep can request cancellation of the account by completing the online help form.
Please see the Service Termination Dates page for details on when service will be discontinued following departure from Queen's.
Request additional account storage by completing the online help form. In the help form Issue Title field, write “Streaming additional storage” + the NetID associated with the account that requires more storage.
All content that has been on the server for at least 24 hours and the request to restore the content is made within 6 days of the content being deleted, can be restored. Please complete the Streaming File Recovery Request form you require a restore.
Please see the links below for Service Level Objectives:
Users of this service are governed by the following policies, failure to comply may result, at a minimum, with suspension of service:
ITServices can help with basic how-to support of the streaming service: