Information Technology Services
provides the expertise, services and infrastructure that are critical
to the academic and research mission of Queen's University.
The ITS RESOURCE GUIDE below provides helpful resources to get you started.
Click the link to view.
* PDF files can be read for free using Adobe Acrobat Reader.
Your NetID is your network identity at Queen's University. It gives you access to most resources and services offered by ITS at Queen’s.
The day after your information is entered into the Human Resources system by your department's HR administrator, you can get your NetID by contacting your ITAdmin Rep.
Wireless access, including a secure wireless network (QueensuSecure_WPA2), is available in many locations across campus. View our wireless map for coverage areas. For help connecting to wireless, please see our wireless networking tutorials.
Your email account can be created and activated by contacting your ITAdmin Rep. This account includes integrated calendar, contacts and tasks functionality and synchronizes seamlessly with mobile devices. Microsoft Office Pro is licenced for University owned computers and can be downloaded from MyQueen'sU. Microsoft Office ProPlus is licenced for personal use and can be downloaded from Office365.
Here are some ways to keep personal and confidential information safe:
Visit the Security section of the ITS website to learn more about information security and safe computing.
The IT Support Centre (ITSC) is your first point of contact for technical problems and can provide advice on safe computing.
Visit us, call us at 613-533-6666, or contact us online – and we’ll be happy to help you out! (See the Quick Reference Guide below for our contact info and hours.)
Visit our Services for Staff page to learn more about what ITS can do for you!