ITServices has gathered a listing of frequently asked questions. If you have a question that is not found on the list, please fill out the Online Support Form or call us at 613 533 6666.
SPSS is licensed for one year.
If your license has expired, contact the Campus Computer Store to purchase a new license.
If you have purchased a new license from the store and your code is not working, contact the store to confirm you have a proper code.
In order to provide access to .spo files SPSS has an application called the "Legacy Viewer," which is the SPSS 15.0 SmartViewer with the licensing stripped off. If you wish to view and edit output created in the versions of SPSS that created .spo files, please install the Legacy Viewer and open the older output using that application. Legacy Viewer is on the installation CD and also available from Ida.
The web site can be found at http://www-01.ibm.com/software/analytics/spss/products/statistics/support.html.
Join the SPSS mailing list - the URL is http://listserv.uga.edu/cgi-bin/wa?A0=spssx-l.
This problem should be fixed by running the Microsoft Visual C++ redistributable which is included with the install at C:\Program Files\IBM\SPSS\Statistics\22\VC9\Vcredist_x86.exe (32 bit) or C:\Program Files\IBM\SPSS\Statistics\22\VC9\Vcredist_x64.exe (64 bit)