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Queen's University

Download and Install Office 365 ProPlus for Windows


Note: These instructions are for the Windows operating system. Please find the Mac instructions here.



Download Office 365 ProPlus


  1. Log into the Microsoft Portal
    • Go to
    • Enter your Queen's email address. (Note: Do not use your email alias here.  It will only work for your email address.) 
    • Note: As soon as you tab or click outside the email address field you will be redirected to the Queen's login page
  2. The Queen's Office 365 Email and Calendar login page will open
    • Enter your email address 
    • enter your Netid Password
    • Click the Sign In button
  3. The Software tab will open

    Note: If you are seeing your email screen instead, Software is accessible by clicking on your account name and selecting Office 365 settings.

    • Select Office from the left navigation menu
    • From here you can install the latest version of Office
    • Select your language
    • By default, the 32-bit version of Office will be installed. If you prefer to have the 64-bit version, click the advanced link
    • Click the install button


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Install Office 365 ProPlus


Once you have downloaded Office 365 ProPlus to your computer the installation process will begin.


  1. The Getting Things ready... screen will open
    • This is an introductory screen to let you know where you are in the installation process
  2. The Welcome to your new Office screen will open
    • Click the Next button
  3. The Microsoft License Agreement screen will open
    • To view the License Agreement, click the View Agreement link
    • To accept the licence and continue the installation, click the Accept button
  4. While Office 365 ProPlus is installing, different information screens will be displayed
    • No action is required
  5. The Sign in screen will open
    • The sign in process will activate your licence with Microsoft
    • Click the Sign in button
  6. The Sign in screen will open
    • Enter your Queen's email address
    • Note: You cannot use your email alias here. This must be your email address. 
    • Click the Next button
  7. The Sign In screen will open
    • In the User ID field, enter your Queen's email address
    • Enter your NetID password
    • If you want to remain logged in, check the box beside, "Keep me signed in" 
    • Click the Sign in button
  8. The Meet SkyDrive screen will open
    • Note: Queen's does not yet offer SkyDrive
    • Click the Next button
  9. The Hello screen will open
    • You can choose how your Office will look
    • When ready click the Next button
  10. The We're getting things ready screen will open
    • To view the introduction, click the Take a look button
    • Otherwise click the No thanks button
  11. The You can use Office now screen will open
    • The installation process is almost complete
    • Make sure you that you stay online to keep your connection active
  12. The Microsoft Office Activation Wizard will begin 
    • Select how you want to activate your software
    • The recommended way is to activate over the Internet
    • Click the Next button
  13. The Microsoft Office Activation Wizard will continue
    • A message indicating that your copy of Microsoft Office 365 ProPlus is activated will be displayed
    • Click the Close button
  14. The You can use Office now screen will reopen
    • Stay online while the installation process is completed
  15. The You're good to go screen will open
    • Click the All done! button
  16. The installation process is now complete and you can start using Office 365 ProPlus.
    • From the start menu, locate the folder for Microsoft Office 2013.
    • Click any of the Office applications to start them.


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Kingston, Ontario, Canada K7L 3N6 613.533.2000