What is encryption?
Encryption is a systematic way of scrambling the information on a device or hard drive to prevent unwanted access to that information in the event that the device is lost or stolen. Windows computers use BitLocker to fully encrypt the hard drive. Macs use FileVault to fully encrypt the hard drive.
Why must I encrypt my data?
Queen's University policy indicates that computers and devices that contain, or may contain, sensitive data must be encrypted. This is to prevent unwanted access to that data if the device is lost or stolen. University data must be protected.
How do I encrypt my data?
You have two options for encrypting your computer's hard drive:
This service is available to Queen's staff and faculty. In order to be encrypted, your computer must meet certain system requirements.
This service is provided at no cost to Queen's staff and faculty.
Contact the IT Support Centre by calling 613-533-6666 during business hours, or by filling out the online help form.
Once a computer or device is encrypted, it should always remain encrypted.
Any staff or faculty departing from Queen's will no longer be eligible for this service.
The Encryption Service includes the following, to be performed by an IT Support Centre technician:
Note: The person requesting this service must be present during the onsite call to provide login credentials and to receive and store the recovery key.
Encryption is primarily used to secure sensitive data that is stored locally on a computer. You can greatly reduce the need to encrypt your computer by:
Please see the links below for Service Level Objectives:
Users of this service are governed by the following policies. Failure to comply may result, at a minimum, with suspension of service: