Please enable javascript to view this page in its intended format.

Queen's University


Help and Support

Disruption to Email Service for Undergraduate Students


On January 26, 2013, undergraduate student email is migrating to a new service. During this process, there will be an interval of service disruption where migrating account holders (undergraduate students) will have no access to their Queen's email. This process will not affect staff, faculty and graduate student email service.  


The migration process will begin overnight starting at 12:01 a.m. This disruption is expected to last no longer than 12 hours, but for many it will be shorter depending on where they are in the queue of 45,000 accounts that are being migrated. Additionally, there may be a delay of several days before 100% of archived mail is fully migrated into the new system.


If you have any questions about this migration, please contact the IT Support Centre by calling 613.533.6666 during regular business hours or by filling out the online help form.

Kingston, Ontario, Canada K7L 3N6 613.533.2000