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Queen's University

Help and Support

Moodle Survey 2013 - Results


In March 2013, Queen's University student users of Moodle were invited to complete a Moodle survey. The purpose of this survey was to better understand how services and support of the online Learning Management System (LMS) could be improved. We were pleased to have 5,206 students complete the survey, giving us valuable feedback which will be used to help improve teaching and learning support at the University.


Tell Us What You Think


What We Learned


  1. Queen's students find real value in having web-based access to course resources.
  2. Most students find Moodle easy to use.
  3. They believe that their instructor's level of comfort and experience with the tools directly impacts the quality of their online experience.
  4. They want to see their instructors provided with support in building out the course content with an eye to both aesthetics and ease of use for students.
  5. They want their courses all in one place. Students expressed a strong preference in having all their courses in Moodle. Most students who expressed a preference, preferred Moodle over other LMS at Queen's. Students found that going to multiple websites for their courses was confusing, whether it was an individual course website or a different learning management system.
  6. Many commented on the value of a common standard for organizing and presenting course content and expressed a strong preference for a week-by-week layout.
  7. They appreciate and want more feedback about their progress and found the ability to regularly check their grades was an important part of monitoring their progress.
  8. Students like to review course materials before the lectures and feel it helps them to be better prepared for class.
  9. Students like being able to access and submit their assignments online and they prefer this to email. They like to receive email reminder notifications when assignments are due.
  10. Students like the ability to communicate with professors and classmates. They like the opportunity to learn from each other.

For additional information pertaining to the survey, including the survey questions themselves, please visit the Queen's Online Learning - Moodle for Students page within the Queen's Wiki.


Next Steps


The Moodle survey is intended to be a starting point. The survey has provided valuable information, and the results will be further reviewed in the coming months to determine direction, effort, impact and priority.

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