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Queen's University

Help and Support

Summer Student Job Opportunity


Queen's University is moving staff and faculty to a new email and calendaring service this spring/summer. Additional staff are required to support them through this transition. Must be a current Queen's student to apply.


Job Description


Under the direction of the ITServices 1st Level Coordinator, you will primarily be assisting faculty and staff with email and calendar transfers from previously used email clients to MS Exchange supported clients (Outlook 2007/2010 for Windows and Outlook 2011 for the Mac) and setup of these new clients to work with our Exchange environment. Secondary tasks may include preparing/editing documentation, site support, training, and other administrative tasks as required.


Note:  This position will be full-time (Monday-Friday, 35 hours per week) as of May 1 until August 17, 2012.  April is part-time to accommodate final projects and exams. Only candidates who will be able to work full-time from May 1 on will be considered.




  • Excellent verbal and written English skills
  • Experience with Microsoft Outlook versions 2007 and/or 2010 and/or Mac Outlook 2011 (IMAP and POP)
  • Exceptional customer service skills to work with a variety of clients who have varying levels of technical skill
  • Able to adapt to changing schedules and workload
  • Able to follow direction in the manner that is required

How to Apply


Please send a cover letter and resume by April 3, 2012 to in PDF or DOC format. Address your cover letter to the attention of Sandra Brooks, ITSC 1st Level Coordinator.


Additional Information


Position Start Date
  • Tuesday, April 10, 2012 (Part-Time)
  • Tuesday, May 1, 2012 (Full-Time)
Position End Date Friday, August 17, 2012
Rate of Pay $13/hour
Hours of Work (full-time)
Monday through Friday, 8:30-4:30 (35 hours per week)
Application Deadline Tuesday, April 3, 2012 (receipt by 4:30 pm)

Kingston, Ontario, Canada K7L 3N6 613.533.2000