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  <channel>
    <title>ITServices - news</title>
    <link>http://www.queensu.ca/its</link>
    <description>ITServices RSS Feed</description>
    <item>
      <title>Project Portfolio Office Dashboard</title>
      <pubDate>Tue, 23 Apr 2013 06:35:32 EDT</pubDate>
      <subject>news</subject>
      <description>The Project Portfolio Office has pleased to introduce the PPO dashboard, an at-a-glance overview of the projects currently being tracked by the PPO.</description>
      <link>http://www.queensu.ca/its/news/april2013/ppodashboard.html</link>
      <guid>http://www.queensu.ca/its/news/april2013/ppodashboard.html</guid>
    </item>
    <item>
      <title>Dial-up Service</title>
      <pubDate>Tue, 12 Mar 2013 02:37:54 EDT</pubDate>
      <subject>news</subject>
      <description>Effective June 18, 2013, ITServices will be discontinuing dial-up service. Over the years, the use of dial-up service has been declining and there is an increasing number of alternate service providers available in the local area. This change will enable ITServices to realign resources toward more value added service offerings.</description>
      <link>http://www.queensu.ca/its/news/march2013/dialup.html</link>
      <guid>http://www.queensu.ca/its/news/march2013/dialup.html</guid>
    </item>
    <item>
      <title>Recycle IT Games a Success</title>
      <pubDate>Fri, 8 Mar 2013 02:24:18 EST</pubDate>
      <subject>news</subject>
      <description>Recycle IT Games took place Tuesday, March 5, 2013 and was a great success!</description>
      <link>http://www.queensu.ca/its/news/march2013/recycleit.html</link>
      <guid>http://www.queensu.ca/its/news/march2013/recycleit.html</guid>
    </item>
    <item>
      <title>Student Summer Job Opportunity</title>
      <pubDate>Wed, 6 Mar 2013 09:33:32 EST</pubDate>
      <subject>news</subject>
      <description>ITServices is looking for a few Queen's students who are interested in working on web content this summer.</description>
      <link>http://www.queensu.ca/its/news/march2013/summerjob.html</link>
      <guid>http://www.queensu.ca/its/news/march2013/summerjob.html</guid>
    </item>
    <item>
      <title>2013 Horizon Report</title>
      <pubDate>Tue, 5 Mar 2013 04:29:22 EST</pubDate>
      <subject>news</subject>
      <description>Each year, the New Media Consortium (NMC) collaborates with experts from around the world to predict trends in global emerging technologies. This year's NMC has teamed with EDUCAUSE Learning Initiative (ELI) and has released the 2013 NMC Horizon Report.</description>
      <link>http://www.queensu.ca/its/news/march2013/horizonreport.html</link>
      <guid>http://www.queensu.ca/its/news/march2013/horizonreport.html</guid>
    </item>
    <item>
      <title>Recycle IT Games - Tuesday, March 5</title>
      <pubDate>Fri, 1 Mar 2013 08:15:36 EST</pubDate>
      <subject>news</subject>
      <description>Drop off your e-waste at the first ever Recycle IT Games, and play games to win prizes!</description>
      <link>http://www.queensu.ca/its/news/march2013/greenfest.html</link>
      <guid>http://www.queensu.ca/its/news/march2013/greenfest.html</guid>
    </item>
    <item>
      <title>Phone Hours for Support Centre Extended</title>
      <pubDate>Tue, 12 Feb 2013 10:15:24 EST</pubDate>
      <subject>news</subject>
      <description>As of Wednesday, February 13, 2013, the IT Support Centre will be extending its telephone support hours to 8:00 a.m. to 5:00 p.m., Monday through Friday.</description>
      <link>http://www.queensu.ca/its/news/february2013/itscphonehours.html</link>
      <guid>http://www.queensu.ca/its/news/february2013/itscphonehours.html</guid>
    </item>
    <item>
      <title>Planned Network Outage February 16</title>
      <pubDate>Fri, 8 Feb 2013 02:51:37 EST</pubDate>
      <subject>news</subject>
      <description>There will be a planned network outage on Saturday, February 16, 2013, from 4:00 a.m. to 10:00 a.m.</description>
      <link>http://www.queensu.ca/its/news/february2013/networkoutage.html</link>
      <guid>http://www.queensu.ca/its/news/february2013/networkoutage.html</guid>
    </item>
    <item>
      <title>Undergrad Email Migrated Successfully</title>
      <pubDate>Thu, 31 Jan 2013 01:42:05 EST</pubDate>
      <subject>news</subject>
      <description>On Saturday, January 26, undergraduate students were successfully migrated to Microsoft O365.</description>
      <link>http://www.queensu.ca/its/news/january2013/O365launch.html</link>
      <guid>http://www.queensu.ca/its/news/january2013/O365launch.html</guid>
    </item>
    <item>
      <title>Cyber Security Summit</title>
      <pubDate>Wed, 30 Jan 2013 03:50:55 EST</pubDate>
      <subject>news</subject>
      <description>Georgia Tech "Cyber Security Threat Report" summarizes top security threats of 2013.</description>
      <link>http://www.queensu.ca/its/news/january2013/security.html</link>
      <guid>http://www.queensu.ca/its/news/january2013/security.html</guid>
    </item>
    <item>
      <title>Undergrad Email Service Disruption January 26</title>
      <pubDate>Wed, 23 Jan 2013 03:34:11 EST</pubDate>
      <subject>news</subject>
      <description>Undergraduate student email is migrating to Microsoft Office 365 on Saturday, January 26, 2012 at 12:01am.</description>
      <link>http://www.queensu.ca/its/news/january2013/O365.html</link>
      <guid>http://www.queensu.ca/its/news/january2013/O365.html</guid>
    </item>
    <item>
      <title>Incident Report: Data Feed Error</title>
      <pubDate>Tue, 15 Jan 2013 05:47:57 EST</pubDate>
      <subject>news</subject>
      <description>From time to time we experience unplanned system or service outages that cause a significant disruption to normal operations. In these instances, ITServices will produce an Incident Report that summarizes the issue and resulting action items.</description>
      <link>http://www.queensu.ca/its/news/january2013/incidentreport.html</link>
      <guid>http://www.queensu.ca/its/news/january2013/incidentreport.html</guid>
    </item>
    <item>
      <title>Electronic Classroom Information Sessions</title>
      <pubDate>Mon, 7 Jan 2013 10:32:14 EST</pubDate>
      <subject>news</subject>
      <description>For Winter Term 2013, ITServices will be offering small, informal Electronic Classroom Information Sessions.</description>
      <link>http://www.queensu.ca/its/news/january2013/electronicclassroominfo.html</link>
      <guid>http://www.queensu.ca/its/news/january2013/electronicclassroominfo.html</guid>
    </item>
    <item>
      <title>Customer Satisfaction Survey</title>
      <pubDate>Tue, 27 Nov 2012 04:26:23 EST</pubDate>
      <subject>news</subject>
      <description>In April 2012, Queen's faculty and staff were invited to complete a Customer Satisfaction Survey. The results of the survey are now available.</description>
      <link>http://www.queensu.ca/its/news/november2012/survey.html</link>
      <guid>http://www.queensu.ca/its/news/november2012/survey.html</guid>
    </item>
    <item>
      <title>Gartner's Top 10 Strategic Technology Trends For 2013</title>
      <pubDate>Tue, 30 Oct 2012 02:45:53 EDT</pubDate>
      <subject>news</subject>
      <description>Gartner Inc., a leader in information technology research, has predicted the top ten strategic technology trends for next year.</description>
      <link>http://www.queensu.ca/its/news/2012news/october2012/gartner.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/october2012/gartner.html</guid>
    </item>
    <item>
      <title>Student Satisfaction National Survey Results</title>
      <pubDate>Thu, 25 Oct 2012 10:14:04 EDT</pubDate>
      <subject>news</subject>
      <description>Queen's has been ranked at the top of medium-sized universities for student satisfaction with technology in the Globe and Mail's "Canadian University Report".</description>
      <link>http://www.queensu.ca/its/news/2012news/october2012/studentsatisfaction.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/october2012/studentsatisfaction.html</guid>
    </item>
    <item>
      <title>NMC Horizons Report 2012</title>
      <pubDate>Wed, 3 Oct 2012 01:57:12 EDT</pubDate>
      <subject>news</subject>
      <description>What Do Technology Experts Agree Higher Education Will Adopt This Year?</description>
      <link>http://www.queensu.ca/its/news/2012news/october2012/nmchorizons.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/october2012/nmchorizons.html</guid>
    </item>
    <item>
      <title>Electronic Classroom Information Sessions</title>
      <pubDate>Fri, 31 Aug 2012 05:44:23 EDT</pubDate>
      <subject>news</subject>
      <description>Find out when Electronic Classroom Information Sessions will be held for faculty members for Fall Term 2012.</description>
      <link>http://www.queensu.ca/its/news/2012news/august2012/electronicclassroominfo.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/august2012/electronicclassroominfo.html</guid>
    </item>
    <item>
      <title>Tech Talks 2012: Professor Gadget</title>
      <pubDate>Mon, 20 Aug 2012 07:07:04 EDT</pubDate>
      <subject>news</subject>
      <description>You are cordially invited to join us on Thursday, September 6 for a showcase of teaching &amp; learning technologies. Registration required.</description>
      <link>http://www.queensu.ca/its/news/2012news/august2012/professorgadget.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/august2012/professorgadget.html</guid>
    </item>
    <item>
      <title>Campus Computer Store Promotions</title>
      <pubDate>Sun, 12 Aug 2012 02:46:01 EDT</pubDate>
      <subject>news</subject>
      <description>Check out the Campus Computer Store's Back-to-School 2012 Promotions!</description>
      <link>http://www.queensu.ca/its/news/2012news/august2012/ccstore.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/august2012/ccstore.html</guid>
    </item>
    <item>
      <title>7 Things To Know About 3D Printing (EDUCAUSE)</title>
      <pubDate>Fri, 27 Jul 2012 02:22:03 EDT</pubDate>
      <subject>news</subject>
      <description>Find out 7 things to know about 3D printing and how it can be useful for education. From EDUCAUSE's "7 Things You Should Know" series.</description>
      <link>http://www.queensu.ca/its/news/2012news/july2012/3dprinting.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/july2012/3dprinting.html</guid>
    </item>
    <item>
      <title>New Policy Lets Anyone Post Materials on iTunesU (Chronicle of Higher Ed)</title>
      <pubDate>Fri, 27 Jul 2012 01:52:49 EDT</pubDate>
      <subject>news</subject>
      <description>Apple has annouced that anyone can now post materials and create courses on iTunesU.</description>
      <link>http://www.queensu.ca/its/news/2012news/july2012/itunesu.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/july2012/itunesu.html</guid>
    </item>
    <item>
      <title>Email &amp; Calendaring Documentation Updated</title>
      <pubDate>Wed, 11 Jul 2012 04:22:20 EDT</pubDate>
      <subject>news</subject>
      <description>Our website documentation for these services has now been consolidated under the Queen’s Email and Calendaring Services main page.</description>
      <link>http://www.queensu.ca/its/news/2012news/july2012/emaildocumentation.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/july2012/emaildocumentation.html</guid>
    </item>
    <item>
      <title>Queen's Not Signing Access Copyright License</title>
      <pubDate>Mon, 9 Jul 2012 09:19:14 EDT</pubDate>
      <subject>news</subject>
      <description>After much discussion, Queen's University has announced that they are not going to sign the new Access Copyright License.</description>
      <link>http://www.queensu.ca/its/news/2012news/july2012/accesscopyright.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/july2012/accesscopyright.html</guid>
    </item>
    <item>
      <title>Checking Your Facebook Privacy (Chronicle of Higher Ed)</title>
      <pubDate>Mon, 18 Jun 2012 08:57:22 EDT</pubDate>
      <subject>news</subject>
      <description>Follow these steps to make sure your Facebook privacy settings are up to date.</description>
      <link>http://www.queensu.ca/its/news/2012news/june2012/facebookprivacy.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/june2012/facebookprivacy.html</guid>
    </item>
    <item>
      <title>Profs Talk Free Online Courses (Chronicle of Higher Ed)</title>
      <pubDate>Tue, 12 Jun 2012 09:03:45 EDT</pubDate>
      <subject>news</subject>
      <description>The Chronicle of Higher Education interviewed four professors to share their thoughts on teaching Massive Open Online Courses.</description>
      <link>http://www.queensu.ca/its/news/2012news/june2012/discussteaching.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/june2012/discussteaching.html</guid>
    </item>
    <item>
      <title>Top-Ten IT Issues 2012 (EDUCAUSE)</title>
      <pubDate>Tue, 29 May 2012 12:25:53 EDT</pubDate>
      <subject>news</subject>
      <description>EDUCAUSE presents the top-ten IT-related issues facing higher education institutions, as identified by the EDUCAUSE IT Issues Panel. Panel members frame each issue with discussion and a set of strategic questions.</description>
      <link>http://www.queensu.ca/its/news/2012news/may2012/toptenitissues.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/may2012/toptenitissues.html</guid>
    </item>
    <item>
      <title>Queen’s Joins List of Universities Warming to Access Copyright model</title>
      <pubDate>Mon, 28 May 2012 11:01:33 EDT</pubDate>
      <subject>news</subject>
      <description>"Queen’s University has indicated it will be signing a letter of intent to accept the model licence agreed on between the Association of Universities and Colleges of Canada and Access Copyright."</description>
      <link>http://www.queensu.ca/its/news/2012news/may2012/accesscopyrightintent.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/may2012/accesscopyrightintent.html</guid>
    </item>
    <item>
      <title>ITServices Survey Raffle Winner</title>
      <pubDate>Fri, 25 May 2012 05:40:01 EDT</pubDate>
      <subject>news</subject>
      <description>ITServices is pleased to announce that Dr. Peter Galbraith, Faculty of Medicine, is the winner of an iPad 3 tablet.</description>
      <link>http://www.queensu.ca/its/news/2012news/may2012/rafflewinner.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/may2012/rafflewinner.html</guid>
    </item>
    <item>
      <title>Network Changes Happening This Week</title>
      <pubDate>Wed, 23 May 2012 06:11:47 EDT</pubDate>
      <subject>news</subject>
      <description>The next phase of network structural changes planned for summer 2012 is happening this week.</description>
      <link>http://www.queensu.ca/its/news/2012news/may2012/networkchanges.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/may2012/networkchanges.html</guid>
    </item>
    <item>
      <title>Computer Game Treats Depression (CBC News)</title>
      <pubDate>Tue, 24 Apr 2012 06:07:09 EDT</pubDate>
      <subject>news</subject>
      <description>A special computer game is as effective for treating adolescent depression as one-on-one counselling with trained clinicians, Australian researchers report in the British Medical Journal.</description>
      <link>http://www.queensu.ca/its/news/2012news/april2012/computergame.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/april2012/computergame.html</guid>
    </item>
    <item>
      <title>Network Improvements Planned This Summer</title>
      <pubDate>Thu, 19 Apr 2012 05:29:04 EDT</pubDate>
      <subject>news</subject>
      <description>A number of improvements are being planned for the Queen's network service this summer.</description>
      <link>http://www.queensu.ca/its/news/2012news/april2012/networkimprovements.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/april2012/networkimprovements.html</guid>
    </item>
    <item>
      <title>Register for Outlook Calendar Training</title>
      <pubDate>Thu, 19 Apr 2012 04:43:36 EDT</pubDate>
      <subject>news</subject>
      <description>Our next set of information and training sessions about the new email and calendar system is called "Bye-Bye OCal, Hello Outlook!". Learn more and find out how to register.</description>
      <link>http://www.queensu.ca/its/news/2012news/april2012/byebyeocal.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/april2012/byebyeocal.html</guid>
    </item>
    <item>
      <title>AUCC Agreement with Access Copyright</title>
      <pubDate>Tue, 17 Apr 2012 06:19:37 EDT</pubDate>
      <subject>news</subject>
      <description>The Association of Universities and Colleges of Canada and Access Copyright announced today that they have negotiated a model licence that will allow universities to reproduce copyright-protected materials in both print and digital formats.</description>
      <link>http://www.queensu.ca/its/news/2012news/april2012/accesscopyright.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/april2012/accesscopyright.html</guid>
    </item>
    <item>
      <title>New Campus-Wide Microsoft Agreement</title>
      <pubDate>Wed, 11 Apr 2012 09:23:14 EDT</pubDate>
      <subject>news</subject>
      <description>Queen's University has entered a campus-wide agreement with Microsoft for both Windows upgrades and the current version of the Microsoft Office Suite (Windows and Macintosh).</description>
      <link>http://www.queensu.ca/its/news/2012news/april2012/microsoft.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/april2012/microsoft.html</guid>
    </item>
    <item>
      <title>Sign Up For Migration Bulletin</title>
      <pubDate>Wed, 11 Apr 2012 08:48:25 EDT</pubDate>
      <subject>news</subject>
      <description>Subscribe to a weekly email bulletin to stay in the loop about the email and calendar migration for staff, faculty and graduate students.</description>
      <link>http://www.queensu.ca/its/news/2012news/april2012/its-bulletin.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/april2012/its-bulletin.html</guid>
    </item>
    <item>
      <title>Filling the IT Leadership Pipeline (EDUCAUSE)</title>
      <pubDate>Thu, 16 Feb 2012 04:59:08 EST</pubDate>
      <subject>news</subject>
      <description>CIO and AVP (Information Technology Services) Bo Wandschneider is a co-author of the EDUCAUSE article, "Filling the IT Leadership Pipeline: A Panel Discussion".</description>
      <link>http://www.queensu.ca/its/news/2012news/february2012/pipeline.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/february2012/pipeline.html</guid>
    </item>
    <item>
      <title>2012 Horizon Report</title>
      <pubDate>Thu, 16 Feb 2012 04:41:39 EST</pubDate>
      <subject>news</subject>
      <description>The 2012 Horizon Report is now available.</description>
      <link>http://www.queensu.ca/its/news/2012news/february2012/horizonreport.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/february2012/horizonreport.html</guid>
    </item>
    <item>
      <title>NMC Names Top Trends (Chronicle of Higher Ed)</title>
      <pubDate>Wed, 8 Feb 2012 11:48:28 EST</pubDate>
      <subject>news</subject>
      <description>New Media Consortium Names 10 Top ‘Metatrends’ Shaping Educational Technology</description>
      <link>http://www.queensu.ca/its/news/2012news/february2012/nmctrends.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/february2012/nmctrends.html</guid>
    </item>
    <item>
      <title>Winter 2012 Newsletter</title>
      <pubDate>Tue, 7 Feb 2012 14:00:00 EST</pubDate>
      <subject>news</subject>
      <description>Winter 2012 ITServices Newsletter</description>
      <link>http://www.queensu.ca/its/newsletters/winter2012.html</link>
      <guid>http://www.queensu.ca/its/newsletters/winter2012.html</guid>
    </item>
    <item>
      <title>Changes to New HR Dept Codes</title>
      <pubDate>Tue, 7 Feb 2012 05:27:41 EST</pubDate>
      <subject>news</subject>
      <description>Since the original information about new department codes was published in November 2011, changes have been made to the new tree structure.</description>
      <link>http://www.queensu.ca/its/news/2012news/february2012/deptcodechanges.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/february2012/deptcodechanges.html</guid>
    </item>
    <item>
      <title>Use Your iPad to Teach (LectureTools)</title>
      <pubDate>Wed, 1 Feb 2012 10:49:05 EST</pubDate>
      <subject>news</subject>
      <description>From The LectureTools Blog: 5 Ways to Use Your iPad to Teach in the College Classroom</description>
      <link>http://www.queensu.ca/its/news/2012news/february2012/teachwithipad.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/february2012/teachwithipad.html</guid>
    </item>
    <item>
      <title>Tablet Ownership Takes Off (CBC News)</title>
      <pubDate>Tue, 31 Jan 2012 11:52:16 EST</pubDate>
      <subject>news</subject>
      <description>From CBC News: Tablet and e-book reader ownership takes off - adoption of devices nearly doubles within a month.</description>
      <link>http://www.queensu.ca/its/news/2012news/january2012/tabletownership.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/january2012/tabletownership.html</guid>
    </item>
    <item>
      <title>Google Data Merge (CBC News)</title>
      <pubDate>Tue, 31 Jan 2012 11:40:28 EST</pubDate>
      <subject>news</subject>
      <description>From CBC News: Google's new plan to link user data across its email, video, social-networking sites has come under fire from critics who say it's an invasion of privacy because of the sheer volume of information collected and the inability of users to opt out.</description>
      <link>http://www.queensu.ca/its/news/2012news/january2012/googledatamerge.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/january2012/googledatamerge.html</guid>
    </item>
    <item>
      <title>Register for Winter 2012 Workshops</title>
      <pubDate>Wed, 25 Jan 2012 12:11:14 EST</pubDate>
      <subject>news</subject>
      <description>The ITServices Workshop schedule for Winter 2012 is now available online</description>
      <link>http://www.queensu.ca/its/news/2012news/january2012/winterworkshops.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/january2012/winterworkshops.html</guid>
    </item>
    <item>
      <title>University Data Must Be Protected</title>
      <pubDate>Wed, 25 Jan 2012 12:01:20 EST</pubDate>
      <subject>news</subject>
      <description>A recent incident of information theft at a Canadian university highlights the need for safeguarding personal information stored on laptops and mobile devices kept in offices or taken off Queen's premises.</description>
      <link>http://www.queensu.ca/its/news/2012news/january2012/protectdata.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/january2012/protectdata.html</guid>
    </item>
    <item>
      <title>Electronic Classroom Information Sessions</title>
      <pubDate>Tue, 3 Jan 2012 02:43:28 EST</pubDate>
      <subject>news</subject>
      <description>For Winter Term 2012, ITServices will be offering Electronic Classroom Information Sessions for any faculty members who wish to have an introduction to the equipment and interfaces in our electronic classrooms.</description>
      <link>http://www.queensu.ca/its/news/2012news/january2012/electronicclassroominfo.html</link>
      <guid>http://www.queensu.ca/its/news/2012news/january2012/electronicclassroominfo.html</guid>
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