Tailor your professional development and training to suit your needs and schedules with lynda.com!
As of April 17, 2015, Queen's faculty and staff are licensed to download the entire Microsoft Office 365 ProPlus suite - for free!
Microsoft's enterprise communication software, Lync, is now Skype for Business! Skype for Business offers instant messaging, audio and video calling as well as easy sharing and collaboration.
The Virtual Private Network (VPN) service is now available for all faculty, staff and students. Current users do not need to take any action. Non-users should refer to the ITS tutorials for installing the AnyConnect client. RDG remote connection is also still available.
If you're a Queen's student looking for work this summer, you can gain valuable hands-on experience by assisting departments on campus in developing and maintaining their web presences.
Microsoft has recently released a new Outlook App for iOS and Android devices. ITS recommends not using this application until more is understood about the security implications.
Queen's CIO and AVP (Information Technology Services), Bo Wandschneider, talks about the upcoming upgrade of staff and faculty email to Office 365.
Microsoft OneDrive for Business and Office Online is now available to all Queen's students, faculty and staff.
To highlight Cyber Security Awareness Month, George Farah, Information Systems Security Officer, talks about information security at Queen's.
During Sustainability Week this year, ITS would like to remind everyone about the importance of the responsible e-waste recycling.
This fall, Queen's graduate and professional students’ email and calendar service is being upgraded to Microsoft Office 365.
A final reminder that Post email service (@post.queensu.ca) will be decommissioned on August 1, 2014.
An interview with CIO Bo Wandschneider about cloud services, privacy and security.
ITServices is discontinuing support for Symantec Endpoint Protection (SEP), and is now offering Microsoft System Center Endpoint Protection (SCEP) as the licensed version of antivirus software on campus.
This year’s season of Higher Ed IT conferences kicked off with OUCC 2014, April 27 to 29 in Windsor, Ontario.
Final installment of a three-part series about the PeopleTools Upgrade project.
Second part of a three-part series on the PeopleTools Upgrade project.
Over the weekend of April 4 to 6, several staff from ITServices and three other departments worked together to successfully perform a major upgrade to the PeopleSoft administrative system.
ITServices is currently investigating the potential impacts of the Heartbleed SSL bug.
The Campus Computer Store is offering an amazing deal! Get a Microsoft Office 365 University - only $79 for a 4 year subscription!
Here are some tips on how to improve your experience using wireless on campus.
ITServices is now looking for Queen's students to help out with web projects through the Summer Student Web Resource Program (SSWRP).
Apple has released critical updates for iOS and OS X. Users of Apple devices are advised to upgrade as soon as possible.
On April 8, Microsoft will end support for Windows XP and Office 2003. ITServices is advising users to upgrade to supported versions of either product.
Students at Queen's now have free access to Office applications through Office 365.
Electronic Classroom Information Sessions for faculty members for Winter Term 2014.
On Monday, December 9, the new Active Learning Classrooms in Ellis Hall opened their doors to the Queen's community for an open house.
A new initiative will provide accessibility auditing for Queen's websites in an effort to help website owners gauge their level of readiness for meeting legislative requirements under the AODA.
ITServices is currently carrying out a major project to evolve and expand wireless access at Queen’s.
An encore of this year's Tech Talks will be held on Friday, December 6, from 9:30 a.m. to 12:00 p.m.
There will be a scheduled power outage at HCPVL on Wednesday, October 16.
The Recycle IT Games were held on October 1 as part of Sustainability Week, with the goal of raising awareness around e-waste recycling.
Back by popular demand, the Recycle IT Games will be taking place again as part of Sustainability Week on Tuesday, October 1.
ITServices is pleased to announce the launch of the Microsoft Lync as a major enhancement to the collaboration tools available to Queen's staff, faculty and students.
Electronic Classroom Information Sessions for faculty members for Fall Term 2013.
In March 2013, a survey of 5,206 student users of Moodle was conducted, in an effort to to better understand how services and support of the online Learning Management System (LMS) could be improved.
Starting this fall, ITServices will be retiring the Post email service and all associated NetID@post.queensu.ca email addresses.
This year's Tech Talks will be held on Thursday, September 5, from 9:30 a.m. to 12:00 p.m.
Microsoft is moving all users of its Office 365 service to an upgraded version in 2013. Queen's will be making the move on September 2, 2013.
Queen’s has garnered national attention as one of the first universities in Canada to adopt Microsoft Office 365 for its students.
ITServices has recently completed a project to update the underlying technology for the WebPublish service.
The Project Portfolio Office has pleased to introduce the PPO dashboard, an at-a-glance overview of the projects currently being tracked by the PPO.
Effective June 18, 2013, ITServices will be discontinuing dial-up service. Over the years, the use of dial-up service has been declining and there is an increasing number of alternate service providers available in the local area. This change will enable ITServices to realign resources toward more value added service offerings.
Recycle IT Games took place Tuesday, March 5, 2013 and was a great success!
ITServices is looking for a few Queen's students who are interested in working on web content this summer.
Each year, the New Media Consortium (NMC) collaborates with experts from around the world to predict trends in global emerging technologies. This year's NMC has teamed with EDUCAUSE Learning Initiative (ELI) and has released the 2013 NMC Horizon Report.
Drop off your e-waste at the first ever Recycle IT Games, and play games to win prizes!
As of Wednesday, February 13, 2013, the IT Support Centre will be extending its telephone support hours to 8:00 a.m. to 5:00 p.m., Monday through Friday.
There will be a planned network outage on Saturday, February 16, 2013, from 4:00 a.m. to 10:00 a.m.
On Saturday, January 26, undergraduate students were successfully migrated to Microsoft O365.
Georgia Tech "Cyber Security Threat Report" summarizes top security threats of 2013.
Undergraduate student email is migrating to Microsoft Office 365 on Saturday, January 26, 2012 at 12:01am.
From time to time we experience unplanned system or service outages that cause a significant disruption to normal operations. In these instances, ITServices will produce an Incident Report that summarizes the issue and resulting action items.
For Winter Term 2013, ITServices will be offering small, informal Electronic Classroom Information Sessions.
In April 2012, Queen's faculty and staff were invited to complete a Customer Satisfaction Survey. The results of the survey are now available.
ITServices’ next Outreach Brown Bag will be held on Friday, November 30, from 9:00 a.m. - 12:00 p.m., in the Mackintosh-Corry Hall B176 Lecture Theatre.
Undergraduate students are moving to a new solution for student email, calendaring, tasks, and contacts in 2013.
Gartner Inc., a leader in information technology research, has predicted the top ten strategic technology trends for next year.
Queen's has been ranked at the top of medium-sized universities for student satisfaction with technology in the Globe and Mail's "Canadian University Report".
What Do Technology Experts Agree Higher Education Will Adopt This Year?
Find out when Electronic Classroom Information Sessions will be held for faculty members for Fall Term 2012.
You are cordially invited to join us on Thursday, September 6 for a showcase of teaching & learning technologies. Registration required.
Check out the Campus Computer Store's Back-to-School 2012 Promotions!
Find out 7 things to know about 3D printing and how it can be useful for education. From EDUCAUSE's "7 Things You Should Know" series.
Apple has annouced that anyone can now post materials and create courses on iTunesU.
Our website documentation for these services has now been consolidated under the Queen’s Email and Calendaring Services main page.
After much discussion, Queen's University has announced that they are not going to sign the new Access Copyright License.
Follow these steps to make sure your Facebook privacy settings are up to date.
The Chronicle of Higher Education interviewed four professors to share their thoughts on teaching Massive Open Online Courses.
EDUCAUSE presents the top-ten IT-related issues facing higher education institutions, as identified by the EDUCAUSE IT Issues Panel. Panel members frame each issue with discussion and a set of strategic questions.
"Queen’s University has indicated it will be signing a letter of intent to accept the model licence agreed on between the Association of Universities and Colleges of Canada and Access Copyright."
ITServices is pleased to announce that Dr. Peter Galbraith, Faculty of Medicine, is the winner of an iPad 3 tablet.
The next phase of network structural changes planned for summer 2012 is happening this week.
A special computer game is as effective for treating adolescent depression as one-on-one counselling with trained clinicians, Australian researchers report in the British Medical Journal.
A number of improvements are being planned for the Queen's network service this summer.
Our next set of information and training sessions about the new email and calendar system is called "Bye-Bye OCal, Hello Outlook!". Learn more and find out how to register.
The Association of Universities and Colleges of Canada and Access Copyright announced today that they have negotiated a model licence that will allow universities to reproduce copyright-protected materials in both print and digital formats.
Queen's University has entered a campus-wide agreement with Microsoft for both Windows upgrades and the current version of the Microsoft Office Suite (Windows and Macintosh).
Subscribe to a weekly email bulletin to stay in the loop about the email and calendar migration for staff, faculty and graduate students.
CIO and AVP (Information Technology Services) Bo Wandschneider is a co-author of the EDUCAUSE article, "Filling the IT Leadership Pipeline: A Panel Discussion".
The 2012 Horizon Report is now available.
New Media Consortium Names 10 Top ‘Metatrends’ Shaping Educational Technology
Winter 2012 ITServices Newsletter
Since the original information about new department codes was published in November 2011, changes have been made to the new tree structure.
From The LectureTools Blog: 5 Ways to Use Your iPad to Teach in the College Classroom
From CBC News: Tablet and e-book reader ownership takes off - adoption of devices nearly doubles within a month.
From CBC News: Google's new plan to link user data across its email, video, social-networking sites has come under fire from critics who say it's an invasion of privacy because of the sheer volume of information collected and the inability of users to opt out.
The ITServices Workshop schedule for Winter 2012 is now available online
A recent incident of information theft at a Canadian university highlights the need for safeguarding personal information stored on laptops and mobile devices kept in offices or taken off Queen's premises.
For Winter Term 2012, ITServices will be offering Electronic Classroom Information Sessions for any faculty members who wish to have an introduction to the equipment and interfaces in our electronic classrooms.