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Queen's University

Configure Windows XP to Connect to eduroam

  1. Ensure you have an activated NetID
    • You must have an activated NetID to connect to the eduroam service. Most users will have already completed this step at some point. However as a precautionary measure you should go to and login. This will ensure your account is properly activated.
    • It may take up to an hour for the account to complete its activation. So if it does not connect at first, please be patient.
  2. Turn your wireless card on. Some computers have an on/off switch for their wireless cards.
    • From the System Tray click the wireless network icon
    Turning on Wireless Networking  
  3. The Wireless Network Connection screen will open
    • From the Related Tasks lists click  Change advanced settings
    Wireless Networking Popup
  4. The Wireless Network Connection Properties screen will open
    • Click the Wireless Networks tab to select it
    • Click the box (to select it) Use Windows to configure my wireless network settings
    • Click the Add... button
    Wireless Network Properties
  5. The Wireless network properties screen will open
    • Click the Association tab to select it
    • In the Network name (SSID): box enter eduroam
    • From the Network Authentication: drop down menu select WPA2
    • From the Data encryption: drop down menu select AES
    • Click the Authentication tab to open it
    Wireless Network Association
  6. From the Authentication tab 
    • From the EAP type: drop down menu select Protected EAP (PEAP)
    • Check the box Authenticate as computer when computer information is available
    • Click the Properties button 
    Wireless Network Authentication Tab
  7. The Protected EAP Properties screen will open
    • Uncheck the box Validate server certificate
    • Check the box Enable Fast Reconnect.  
    • From the Select Authentication Method: drop down menu select Secured password (EAP-MSCHAP v2)
    • Click the Configure button 
    Protected EAP Properties
  8. The EAP MSCHAPv2 Properties screen will open
    • uncheck the box Automatically use my Windows logon name and password (and domain if any).
    • Click the OK button 
    EAP MSCHAPv2 Properties
  9. The Wireless network properties screen will re-open.
    • Click the OK button
    Wireless Network Properties
  10. The Wireless Network Connection Properties screen will re-open
    • Click the OK button
    OK Button
  11. The Wireless Network Connection screen will open
    • Select the eduroam network
    • Click the Connect button 
    Wireless Network Connection
  12. The Wireless Network Connect screen will open
    • wait while your computer connects to the eduroam network
    Connecting to Eduroam
  13. The Enter Credentials screen will open
    • In the User name: field enter your email address.  It should be of the form  Do not use a email alias.
    • Enter your Password:
    • Click the OK button 
    Enter Credentials
  14. The Wireless Network Connection screen will open
    • You are connecting to the eduroam network.  If this is the first time you have connected to eduroam it could take several minutes. Subsequent connections will be faster if you selected enable fast reconnect in step 7.
    Connecting to Eduroam

  15. Dont't forget to disconnect from eduroam when you are finished.
    • Re-open the Wireless Network Connection
    • Click the Disconnectbutton
    Disconnect from Eduroam

In the event that you receive an error message, it is likely you have just entered an incorrect NetID or password. Please try again making sure to log in with your and password.


If it continues to fail please contact the IT Support Centre by calling 613.533.6666 during regular business hours or by filling out the online help form.

Kingston, Ontario, Canada K7L 3N6 613.533.2000