ITServices
Queen's University- Manage My Profile
- NetID Activation
- NetID Best Practices
- Strong Passwords
- Change Password
- Forgotten Password
- NetID Termination
- Employee NetIDs for Students (including Teaching Assistants)
-
Tutorials
- Activate NetID
- Change Password
- Challenge Questions/ Alternate Email
- Publishing Options Settings
- Password Reset Tool
-
Changing and Removing Stored Passwords
- Webmail - Firefox (Windows)
- Webmail - Firefox (Mac)
- Webmail - Internet Explorer
- Webmail - Safari
- Outlook 2007
- Outlook 2010
- Apple Mail
- Dialup - Windows XP
- Dailup - Windows Vista
- Dialup - Mac
- Xythos Client
- Secure Wireless - Windows XP
- Secure Wireless - Windows Vista
- Secure Wireless - Windows 7
- Secure Wireless - Mac
- FAQs
Challenge Questions and Alternate Email Address
All members of the Queen's community (students, faculty, staff) who have an active NetID have the option of creating Challenge Questions so if you forget your password you can re-set it yourself. If you provide an Alternate Email Address, all password change notifications will be sent to that address (as well as your Queen's address) so you will be able to receive the change information even if you can't access your Queen's email.
- Go to https://netid.queensu.ca
- Enter your NetID
- Enter your Password
- Click the Login button
- The NetID Profile Manager screen will open.
- Click the link Change your external email address & challenge questions
- The Change User Account Attributes screen will open
- Your NetID and Queen's email address should already be filled in
- enter your external email address
- re-enter your external email address to confirm it
- Answer 3 (or more) of the challenge questions
- Click the Save button
- Should you forget your NetID password, you will be able to re-set it yourself using the Self Service Password Reset Tool.
Copyright Queen's University
Kingston, Ontario, Canada K7L 3N6 613.533.2000