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Queen's University

Managed Services for Windows - Remote Access Server

Users requiring access to Administrative systems and network files from off campus will find this useful. MSW Remote Access utilizes Microsoft's Terminal Server technology to offer a secure connection from a remote PC to a Windows 2008 Server setup with the applications needed and access to the Queen's network.

Getting Started


    Additional Information

    Using Microsoft's Terminal Services, users are able to log onto a Remote Desktop Session and utilize the installed applications to complete their work when at a remote location. The Remote Desktop Server is located in a secure, climate-controlled environment with UPS. The common applications on the desktop are Office 2010, Adobe, GQL, QWS3270 and Webmail. If you are on the Queen's AD, you will have your usual drives and printers mapped as well.

    Software Client Specifications:

    • Microsoft's Remote Desktop client version 6 is required.


    • This is a centrally funded service.

    Service Agreement:

    • The Master Service Agreement governs all of the Managed Services for Windows; Appendix G provides additional information specific to Remote Access Server.

    Help & Support


    Kingston, Ontario, Canada K7L 3N6 613.533.2000