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Queen's University

Help and Support

Delivery Reports in Office 365 Web App


Use the Delivery Reports tab to search and get delivery information about messages sent by you or sent to you. If you sent a message to five people, for example, you can check the status of the delivery of that message to each person.



  1. Log in to your Office 365 account 
    • From the top right of the home screen click the Settingsicon
    • Select Options from the drop down
  2. The Options screen will open 
    • From the left Navigation menu select Organize email
    • From the Top menu tabs select Delivery Reports
    • Enter the Search criteria for the message in question
    • Click the Search button
    • Email that meets your criteria will be shown in the Search Results area.


Kingston, Ontario, Canada K7L 3N6 613.533.2000